Accruent EAM vs AssetWorks EAM
Accruent EAM
accruent.com
AssetWorks EAM
assetworks.comSide by side
| Figure | Accruent EAM | AssetWorks EAM |
|---|---|---|
| Price from | $58/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 8 | 1 |
| Spec score · Enterprise Asset Management Software | 9.3 (#1) | 7.7 (#11) |
| API | EMS Platform Services exposes REST APIs for custom and partner applications, with public status, health and client-authentication endpoints. | The Asset Management API is REST-based, uses JSON requests and responses, and supports GET, PUT, POST, and in some cases DELETE. |
| Headquarters | Austin, Texas, United States | Berwyn, Pennsylvania, United States |
| Intended users | The product page names maintenance teams, inventory managers, plant managers, executives, and facility managers as users. | The product is presented for public works, facilities, parks, and government operations teams. |
| Preventive maintenance | Users can schedule preventive-maintenance tasks and recurring work automatically. | The product automates preventive maintenance and inspection schedules. |
| Purpose | Accruent describes EAM as software for managing and optimizing the lifecycle of physical assets, including equipment, facilities, and infrastructure. | AssetWorks EAM is a web-based system for managing asset maintenance and work orders, including offline work environments. |
| Security | Accruent says Maintenance Connection cloud environments use encryption at network, web-application and database layers with failover and backups. | The API page states that its APIs use end-to-end encryption and that compliance is built into the API architecture. |
| Support | Accruent lists support, training, professional services, and managed services for customers. | EAM customers can contact support by phone at 800-900-8152, by email at [email protected], or through the support website. |
Plans
Accruent EAM
- Maintenance Connection Mobile Add-on (monthly)$58 a month
- Maintenance Connection — For Professionals (monthly)$110 a month
- Maintenance Connection Professional (monthly)$110 a month
- Maintenance Connection Mobile Add-on (yearly)$700 a year
- Maintenance Connection — For Professionals (yearly)$1,325 a year
- Maintenance Connection Professional (yearly)$1,325 a year
- Maintenance Connection EnterprisePriced on request
- Maintenance Connection — For EnterprisePriced on request
In their own words
Accruent EAM
Accruent EAM manages the lifecycle of physical assets such as equipment, facilities, and infrastructure. Its Maintenance Connection product provides work order management, preventive maintenance scheduling, asset tracking, and parts inventory. The mobile CMMS app supports offline capabilities and barcode and QR code scanning. Maintenance Connection can connect to ArcGIS, ERP, SCADA, HR, EDMS, and IoT systems through an integration hub or open API; its REST-based Web API retrieves and updates data such as work orders and parts. Buyers can choose SaaS or on-premises deployment. Accruent offers a free trial with access to a full working version, but does not state its duration. Professional pricing is $110 a month per user, with a minimum of three users and a one-year minimum contract; estimates vary with configuration. The enterprise plan requires a custom quote and has a five-user minimum. The product page names maintenance, inventory, plant, executive, and facility managers as intended users. Accruent also lists support, training, professional services, and managed services.
AssetWorks EAM
AssetWorks EAM is a web-based system for managing asset maintenance and work orders, including in offline environments. It is presented for public works, facilities, parks, and government operations teams. The system tracks asset lifecycle status, maintenance and inspections, labor costs, equipment use, and vendor or contractor work, and it automates preventive maintenance and inspection schedules. The EAM Connect app lets staff complete work orders, update asset details, and manage service requests online or offline. Capital Planning tracks objectives, streamlines project approvals, and displays spending against budgets and funding sources in real time. Esri integration offers near-real-time, bidirectional synchronization. Its REST API uses JSON and supports GET, PUT, POST, and in some cases DELETE; described integrations also cover ERP and financial systems, HR, and inventory management. Managed hosting includes redundant infrastructure, monitoring, incident response, maintenance, patching, and off-site backups. Premium Hosting lists a one-minute recovery point objective and a four-hour recovery time objective. Pricing is available on request.