Acefone vs Exotel Business Phone System
Acefone
acefone.comExotel Business Phone System
exotel.comSide by side
| Figure | Acefone | Exotel Business Phone System |
|---|---|---|
| Price from | — | ₹9,999/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 3 |
| Spec score · Business Phone Systems | 9.2 (#6) | 8.5 (#43) |
| Spec score · Cloud Telephony Solutions | 9.3 (#1) | 8.7 (#8) |
| Auto attendant | An auto-attendant acts as a virtual receptionist that greets callers and routes them. | Yes |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Founded | 2019 | 2011 |
| Free plan | No | No |
| Included users | 6 | 3 |
| Integrations | Listed integrations include Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Freshdesk, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams and Google Workspace. | Documented integrations include Zoho Desk, Zoho CRM, Freshdesk, HubSpot, Salesforce, CleverTap, WebEngage, MoEngage, and Shopify Verification. |
| Support | The Professional plan includes 24x7 chat support and 16x5 call support; Ultra includes 24x7 chat and call support. | Exotel’s business phone system integration documentation directs customers to Dashboard chat or WhatsApp at 08088919888 for integration help. |
| Trial | Professional and Ultra include a seven day free trial with limited calling. | The pricing page offers a no-commitment, 7-day free trial with 500 free credits and says trial accounts can use custom call flows and integrations. |
Plans
Acefone
- Professional₹1,599 a month
- Ultra₹1,999 a month
- EnterprisePrice not published
- Toll Free Number$4.99 a month
- Professional$19.99 a month
- Ultra$29.99 a month
- Professional (Contact Center Studio, India)₹1,599 a month
- Ultra (Contact Center Studio, India)₹1,999 a month
- Enterprise (Contact Center Studio)Priced on request
Exotel Business Phone System
- Dabbler₹9,999 a month
- Believer₹19,999 a month
- Influencer₹49,499 a month
In their own words
Exotel Business Phone System
Exotel Business Phone System has no write-up on Specifiction yet; its figures are above.