Exotel Business Phone System
exotel.com
Spec sheet
- Purpose
- Exotel’s cloud phone system is aimed at small businesses and provides IVR, call routing, and scalable business calling.Read 11 Oct 2026 · exotel.com
- Free plan
- NoRead 22 Sep 2026 · next.exotel.com
- Trial
- The pricing page offers a no-commitment, 7-day free trial with 500 free credits and says trial accounts can use custom call flows and integrations.Read 11 Oct 2026 · next.exotel.com
- Integrations
- Documented integrations include Zoho Desk, Zoho CRM, Freshdesk, HubSpot, Salesforce, CleverTap, WebEngage, MoEngage, and Shopify Verification.Read 11 Oct 2026 · docs.exotel.com
- Security
- Exotel’s pricing page says its security measures include voice log encryption, ISO 27001:2013, PCI DSS, and data access controls.Read 11 Oct 2026 · next.exotel.com
- Support
- Exotel’s business phone system integration documentation directs customers to Dashboard chat or WhatsApp at 08088919888 for integration help.Read 11 Oct 2026 · docs.exotel.com
- Headquarters
- Bengaluru, Karnataka, IndiaRead 19 Oct 2026 · exotel.com
- Founded
- 2011Read 19 Oct 2026 · exotel.com
- Auto attendant
- YesRead 22 Sep 2026 · next.exotel.com
- Automation and reporting
- Features include an auto dialer, automated IVR campaigns, campaign analytics, and secure call recording.Read 11 Oct 2026 · exotel.com
- Call management
- The system routes calls by business hours, caller location, or history and supports instant transfers with context.Read 11 Oct 2026 · exotel.com
- Call routing
- customRead 22 Sep 2026 · next.exotel.com
- Concurrent calls
- Exotel says one number can handle unlimited concurrent calls.Read 11 Oct 2026 · exotel.com
- Desktop and mobile apps
- YesRead 22 Sep 2026 · next.exotel.com
- Devices
- The product page says teams can make and receive calls using mobile phones, desktops, softphones, or landlines.Read 11 Oct 2026 · exotel.com
- Included users
- 3Read 22 Sep 2026 · next.exotel.com
- Missed calls
- Missed call automation can trigger responses or callbacks to capture leads.Read 11 Oct 2026 · exotel.com
- Plan limitation
- Voice Streaming (Agent Stream) is excluded from the listed plans and is offered separately with pricing available by contacting Exotel.Read 11 Oct 2026 · next.exotel.com
- Setup and number porting
- The product page says most small businesses can set up and start managing calls within 30 minutes and can port an existing business number.Read 11 Oct 2026 · exotel.com
- Voicemail transcription
- NoRead 22 Sep 2026 · next.exotel.com
Plans and prices
Dabbler ₹9,999 a month 5 months validity; ₹4,999 rental; 5,000 credits; 1 Exotel phone; 3 agents; multi level IVR 5 months validity · ₹4,999 rental · 5,000 credits · 1 Exotel phone · 3 agents · multi level IVR Read 11 Oct 2026 · next.exotel.com
Believer ₹19,999 a month 11 months validity; ₹10,499 rental; 9,500 credits; 2 Exotel phones; 6 agents; multi level IVR 11 months validity · ₹10,499 rental · 9,500 credits · 2 Exotel phones · 6 agents · multi level IVR Read 11 Oct 2026 · next.exotel.com
Influencer ₹49,499 a month 11 months validity; ₹10,499 rental; 39,000 credits; 10 Exotel phones; unlimited agents; multi level IVR 11 months validity · ₹10,499 rental · 39,000 credits · 10 Exotel phones · unlimited agents · multi level IVR Read 11 Oct 2026 · next.exotel.com
Where Specifiction places it
- Business Phone Systems#43 of 1678.5
- Cloud Telephony Solutions#8 of 248.7
