Acefone vs KataTelecom Cloud PBX
Acefone
acefone.comKataTelecom Cloud PBX
katatelecom.comSide by side
| Figure | Acefone | KataTelecom Cloud PBX |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 0 |
| Spec score · Business Phone Systems | 9.2 (#6) | 7.5 (#141) |
| Spec score · Cloud PBX Software | 9.3 (#1) | 7.8 (#17) |
| Auto attendant | An auto-attendant acts as a virtual receptionist that greets callers and routes them. | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | The service provides internal extensions, automatic voice menus, call queues, call recording, and statistics and reports. |
| Desktop and mobile apps | Yes | Yes |
| Founded | 2019 | 2011 |
| Free plan | No | Plan availability depends on the selected number and configuration, and customers are advised to confirm inclusions before activation. |
| Integrations | Listed integrations include Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Freshdesk, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams and Google Workspace. | The product page names no third-party software integrations; it describes connections through SIP desk phones, softphone apps, mobile apps, and call forwarding. |
| Product | Acefone describes itself as a cloud-based communications provider for businesses, with AceX products including Interactions Hub, API Connect, and Campaigns. | Cloud PBX is a hosted business phone system with extensions, IVR, call recording and queues, managed from one web panel. |
| Support | The Professional plan includes 24x7 chat support and 16x5 call support; Ultra includes 24x7 chat and call support. | Technical support requests are accepted and monitored by email 24/7; phone and chat are staffed Monday through Friday from 09:00 to 20:00 Tallinn time. |
| What it does | Acefone provides cloud business communications including VoIP, contact-center software, omnichannel interactions, campaigns and communication APIs. | Cloud PBX is a hosted business phone system for managing extensions, IVR, call recording and queues without buying PBX hardware. |
Plans
Acefone
- Professional₹1,599 a month
- Ultra₹1,999 a month
- EnterprisePrice not published
- Toll Free Number$4.99 a month
- Professional$19.99 a month
- Ultra$29.99 a month
- Professional (Contact Center Studio, India)₹1,599 a month
- Ultra (Contact Center Studio, India)₹1,999 a month
- Enterprise (Contact Center Studio)Priced on request
In their own words
KataTelecom Cloud PBX
KataTelecom Cloud PBX has no write-up on Specifiction yet; its figures are above.