Acefone vs Mitel MiVoice Business
Acefone
acefone.comMitel MiVoice Business
mitel.comSide by side
| Figure | Acefone | Mitel MiVoice Business |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 9 | 1 |
| Spec score · Business Phone Systems | 9.2 (#6) | 8.0 (#91) |
| Auto attendant | An auto-attendant acts as a virtual receptionist that greets callers and routes them. | Yes |
| Call routing | custom | advanced |
| Desktop and mobile apps | Yes | Yes |
| Founded | 2019 | 1973 |
| Integrations | Listed integrations include Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Freshdesk, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams and Google Workspace. | The product page describes real-time presence across Microsoft Teams and Zoom Workplace, and says Mitel CX integrates natively for omnichannel customer engagement. |
| Product | Acefone describes itself as a cloud-based communications provider for businesses, with AceX products including Interactions Hub, API Connect, and Campaigns. | MiVoice Business is a unified communications platform combining telephony, messaging, video conferencing, mobility, and contact center tools. |
| Support | The Professional plan includes 24x7 chat support and 16x5 call support; Ultra includes 24x7 chat and call support. | Mitel provides a Document Center, Learning Center, and worldwide technical support for customers, service providers, and partners. |
Plans
Acefone
- Professional₹1,599 a month
- Ultra₹1,999 a month
- EnterprisePrice not published
- Toll Free Number$4.99 a month
- Professional$19.99 a month
- Ultra$29.99 a month
- Professional (Contact Center Studio, India)₹1,599 a month
- Ultra (Contact Center Studio, India)₹1,999 a month
- Enterprise (Contact Center Studio)Priced on request
In their own words
Mitel MiVoice Business
Mitel MiVoice Business has no write-up on Specifiction yet; its figures are above.