Acefone vs NFON Cloudya
Acefone
acefone.comNFON Cloudya
nfon.comSide by side
| Figure | Acefone | NFON Cloudya |
|---|---|---|
| Price from | — | €4.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 4 |
| Spec score · Business Phone Systems | 9.2 (#6) | 9.3 (#3) |
| Spec score · Cloud Telephony Solutions | 9.3 (#1) | 8.9 (#6) |
| API authentication | API requests use bearer tokens, with JWT access tokens documented as one-hour tokens unless unlimited lifetime is enabled by support. | The CTI API uses login credentials to issue access and refresh tokens and supports bearer-authenticated endpoints. |
| Auto attendant | An auto-attendant acts as a virtual receptionist that greets callers and routes them. | Yes |
| Business numbers | multiple | multiple |
| Call queues | The platform queues incoming calls and routes them to available executives in first-come order. | Call queues keep callers waiting with recorded music or messages when staff are busy. |
| Call routing | custom | Administrators can route calls by time periods and exceptions such as holidays. |
| Desktop and mobile apps | Yes | Yes |
| Founded | 2019 | 2007 |
| Free plan | No | No |
| Rating on Apple App Store | 3.9 out of 5 from 9 ratings | 5.0 out of 5 from 4 ratings |
| Rating on Capterra | 4.6 out of 5 from 135 reviews | 4.0 out of 5 from 19 reviews |
| Rating on G2 | 4.8 out of 5 from 32 reviews | 4.5 out of 5 from 12 reviews |
| Rating on GetApp | 4.6 out of 5 from 135 reviews | 4.0 out of 5 from 19 reviews |
| Rating on Trustpilot | 3.6 out of 5 from 388 reviews | 3.3 out of 5 from 44 reviews |
| What it does | Acefone provides cloud business communications including VoIP, contact-center software, omnichannel interactions, campaigns and communication APIs. | Cloudya is NFON’s cloud-hosted business phone system with voice, video, PBX and collaboration functions. |
Plans
Acefone
- Professional₹1,599 a month
- Ultra₹1,999 a month
- EnterprisePrice not published
- Toll Free Number$4.99 a month
- Professional$19.99 a month
- Ultra$29.99 a month
- Professional (Contact Center Studio, India)₹1,599 a month
- Ultra (Contact Center Studio, India)₹1,999 a month
- Enterprise (Contact Center Studio)Priced on request
NFON Cloudya
- Cloudya Business Standard License€6.80 a month
- Cloudya Business Premium License€9.90 a month
- Cloud Business Telephony€4.50 a month
- NFON Cloud TelephonyPriced on request
In their own words
NFON Cloudya
NFON Cloudya has no write-up on Specifiction yet; its figures are above.