Acefone vs Sangoma Communications Platform
Acefone
acefone.com
Sangoma Communications Platform
sangoma.comSide by side
| Figure | Acefone | Sangoma Communications Platform |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 9 | 1 |
| Spec score · Business Phone Systems | 9.2 (#6) | 7.9 (#104) |
| Auto attendant | An auto-attendant acts as a virtual receptionist that greets callers and routes them. | Yes |
| Founded | 2019 | 2001 |
| Integrations | Listed integrations include Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Freshdesk, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams and Google Workspace. | The cloud offering includes an embedded Microsoft Teams integration; the FAQ also names Salesforce features such as click-to-call, inbound screen pops, and call detail tracking. |
| Intended customers | The company describes its communications products as serving businesses worldwide and says it serves over 500 enterprises. | Sangoma positions cloud for SMBs and distributed teams seeking low IT overhead, and on-prem for IT-driven organizations and regulated environments seeking control and customization. |
| Security and compliance | Acefone states it holds ISO 27001:2013 and SOC 2 Type 2 certification and is CERT-IN VAPT tested. | Sangoma’s FAQ states that its UCaaS is HIPAA-compliant and PCI-compliant, uses encryption for data in transit and at rest, and operates on its own private network. |
| Support | The Professional plan includes 24x7 chat support and 16x5 call support; Ultra includes 24x7 chat and call support. | Sangoma advertises 24/7 support; its UCaaS FAQ also lists a help center and a dedicated onboarding team. |
| What it does | Acefone provides cloud business communications including VoIP, contact-center software, omnichannel interactions, campaigns and communication APIs. | Combines business voice, video, messaging, collaboration, conferencing, and customer outreach on one platform. |
Plans
Acefone
- Professional₹1,599 a month
- Ultra₹1,999 a month
- EnterprisePrice not published
- Toll Free Number$4.99 a month
- Professional$19.99 a month
- Ultra$29.99 a month
- Professional (Contact Center Studio, India)₹1,599 a month
- Ultra (Contact Center Studio, India)₹1,999 a month
- Enterprise (Contact Center Studio)Priced on request
Sangoma Communications Platform
- Sangoma Communications PlatformPriced on request
In their own words
Sangoma Communications Platform
Sangoma Communications Platform has no write-up on Specifiction yet; its figures are above.