Acefone vs Talkroute
Acefone
acefone.comTalkroute
talkroute.comSide by side
| Figure | Acefone | Talkroute |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 14 |
| Spec score · Business Phone Systems | 9.2 (#6) | 8.7 (#26) |
| Auto attendant | An auto-attendant acts as a virtual receptionist that greets callers and routes them. | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | No |
| Included users | 6 | 1 |
| Integrations | Listed integrations include Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Freshdesk, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams and Google Workspace. | Talkroute offers an API for connecting its data with CRMs, help desks, dashboards, and internal tools, and its support center lists Zapier integration information. |
| Product | Acefone describes itself as a cloud-based communications provider for businesses, with AceX products including Interactions Hub, API Connect, and Campaigns. | Talkroute describes itself as a virtual phone system for managing business calls, messages, and meetings. |
| Support | The Professional plan includes 24x7 chat support and 16x5 call support; Ultra includes 24x7 chat and call support. | Email support is listed as available 24/7, while phone and chat support hours are Monday–Friday 9 a.m.–7 p.m. CST and Saturday 10 a.m.–5 p.m. CST. |
Plans
Acefone
- Professional₹1,599 a month
- Ultra₹1,999 a month
- EnterprisePrice not published
- Toll Free Number$4.99 a month
- Professional$19.99 a month
- Ultra$29.99 a month
- Professional (Contact Center Studio, India)₹1,599 a month
- Ultra (Contact Center Studio, India)₹1,999 a month
- Enterprise (Contact Center Studio)Priced on request
Talkroute
- BasicPrice not published
- PlusPrice not published
- ProPrice not published
- EnterprisePrice not published
- Video BasicFree
- Video PlusFree
- Video ProFree
- Business Phone Basic$19 a month
- Business Phone Plus$39 a month
- Bulk Texting Starter$55 a month
In their own words
Talkroute
Talkroute is a virtual phone system for managing business calls, messages, and meetings. It supports multiple business numbers, custom call routing, an auto attendant, voicemail transcription, call forwarding, simultaneous ringing, menus, extensions, live transfers, and scheduled forwarding. Calling plans include unlimited U.S. and Canada minutes, subject to reasonable use policies. SMS and MMS are available, with monthly message allowances varying by plan; outbound messages may require number verification and follow carrier rules. Video meetings support up to 100 participants, with screen sharing, whiteboard, and file sharing depending on plan. The service offers an API for connecting data with other tools, though API access is reviewed per account and the public API does not provide direct voice calling. Talkroute lists Android, iOS, Linux, macOS, web, and Windows platforms, plus desktop and mobile apps. There is no free plan; the pricing note lists a starting price of $19/mo and a seven-day trial. Business Phone Basic is $19 a month and includes one user, one number, one mailbox, and 500 monthly texts.