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SPECIFICTION
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ActionXM vs moveXM

ActionXM

action-xm.com

moveXM

movexm.com

Side by side

FigureActionXMmoveXM
Price from—€541.67/mo
Free plan——
Free trialYes—
Open source——
WebYesYes
APIYesYes
Plans published31
Spec score · Customer Experience Management Software7.8 (#9)8.2 (#6)
IntegrationsActionXM says it supports 200+ integrations, naming Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams, and Zapier, and offers a REST API and webhooks.moveXM connects with CRM, ERP, eCommerce, marketing, and operational systems, and offers a REST API for custom applications.
PurposeActionXM describes itself as an experience management platform for capturing feedback, understanding it, and driving action.moveXM provides customer feedback and customer experience management software, backed by CX consulting.
SecurityThe company states that ActionXM is SOC 2 Type II certified, complies with GDPR and CCPA, encrypts data at rest and in transit, and offers SSO and SCIM for enterprise customers.The maker states that Infinity is hosted in Germany and is GDPR-compliant and certified according to TISAX, ISO 27001, and ISO 9001:2015.
SupportThe pricing section lists email support for Starter, priority support for Professional, and a dedicated success manager for Enterprise.moveXM Next support includes help with setup and survey development, as well as a self-service portal for common questions.

Plans

ActionXM

  • EnterprisePriced on request
  • ProfessionalPriced on request
  • StarterPriced on request

ActionXM pricing →

moveXM

  • moveXM Next€6,500 a year

moveXM pricing →

In their own words

ActionXM

ActionXM has no write-up on Specifiction yet; its figures are above.

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moveXM

moveXM has no write-up on Specifiction yet; its figures are above.

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