Adobe CX Enterprise Free plan 8.7 Visit moveXM
movexm.com
Spec sheet
- Purpose
- moveXM provides customer feedback and customer experience management software, backed by CX consulting.Read 5 Oct 2026 · movexm.com
- Product
- moveXM is a customer experience management platform for collecting and managing customer feedback across customer journey touchpoints.Read 4 Oct 2026 · movexm.com
- Intended users
- Infinity is described as a scalable CX platform for large companies and corporations with programs spanning multiple markets, brands, and touchpoints.Read 4 Oct 2026 · movexm.com
- API
- A REST API can be used to connect custom applications, with the team supporting tailored integrations.Read 4 Oct 2026 · movexm.com
- Integrations
- moveXM connects with CRM, ERP, eCommerce, marketing, and operational systems, and offers a REST API for custom applications.Read 5 Oct 2026 · movexm.com
- Security
- The maker states that Infinity is hosted in Germany and is GDPR-compliant and certified according to TISAX, ISO 27001, and ISO 9001:2015.Read 4 Oct 2026 · movexm.com
- Support
- moveXM Next support includes help with setup and survey development, as well as a self-service portal for common questions.Read 5 Oct 2026 · movexm.com
- Headquarters
- Frankfurt, GermanyRead 28 Sep 2026 · movexm.com
- Founded
- 1995Read 28 Sep 2026 · movexm.com
- AI analysis
- Its AI features support automatic feedback analysis, pattern recognition, and action prioritization.Read 4 Oct 2026 · movexm.com
- AI data use
- The company says customer data is not used to train AI models.Read 5 Oct 2026 · movexm.com
- Alerts and reporting
- moveXM Next includes hot alert and inner-loop management for urgent critical feedback, plus analysis and BI reporting with custom filters.Read 5 Oct 2026 · movexm.com
- Analysis
- moveXM Next includes automated text and sentiment analysis, AI-assisted summaries, dashboards, and KPI visualizations.Read 5 Oct 2026 · movexm.com
- BI reporting
- The Infinity platform includes BI reporting for flexible performance evaluation and enterprise-wide analysis.Read 4 Oct 2026 · movexm.com
- Closed-loop
- Infinity offers hot alerts and inner-loop management for urgent critical feedback, along with individualized action planning.Read 4 Oct 2026 · movexm.com
- Company experience
- The company describes itself as having over 30 years of experience in customer experience management.Read 5 Oct 2026 · movexm.com
- Company location
- The maker states that moveXM is based in Frankfurt am Main.Read 4 Oct 2026 · movexm.com
- Data location
- The security page says customer data is stored in German data centers in Frankfurt am Main.Read 4 Oct 2026 · movexm.com
- Data security
- moveXM Infinity stores data in German data centers and states that its security standards include GDPR compliance, ISO 27001, TISAX, and ISO 9001:2015.Read 5 Oct 2026 · movexm.com
- Feedback collection
- moveXM Next supports surveys across channels including email and WhatsApp, using templates that can be tailored to customers.Read 5 Oct 2026 · movexm.com
- Next product
- moveXM Next is described as a lean way for companies to create surveys without an IT project, collect feedback, and analyze results in the system.Read 4 Oct 2026 · movexm.com
- Two products
- moveXM Infinity is designed for large companies and complex CX programs, while moveXM Next offers a leaner starting point.Read 5 Oct 2026 · movexm.com
- Usage requirement
- moveXM Next is web-based and requires an internet connection and a browser.Read 5 Oct 2026 · movexm.com
- Who it is for
- moveXM Next is aimed at small and medium-sized companies and teams seeking a quick start in customer experience without a large project.Read 5 Oct 2026 · movexm.com
Plans and prices
moveXM Next €6,500 a year 6500 Euro im Jahr, nach einem einmaligen Setup setup fee applies · pricing described as fair and predictable Read 5 Oct 2026 · movexm.com
Where Specifiction places it
- Customer Experience Management Software#6 of 348.2
