ActionXM vs UXPressia
ActionXM
action-xm.com
UXPressia
uxpressia.comSide by side
| Figure | ActionXM | UXPressia |
|---|---|---|
| Price from | — | $36/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Customer Experience Management Software | 7.8 (#9) | 7.7 (#17) |
| Integrations | ActionXM says it supports 200+ integrations, naming Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams, and Zapier, and offers a REST API and webhooks. | Business includes integrations with Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, and Azure DevOps; Enterprise adds Qualtrics and other custom integrations. |
| Security | The company states that ActionXM is SOC 2 Type II certified, complies with GDPR and CCPA, encrypts data at rest and in transit, and offers SSO and SCIM for enterprise customers. | UXPressia says it performs daily backups and regular vulnerability scans and security audits, and uses access logging, intrusion prevention, and a server-side firewall. |
| Support | The pricing section lists email support for Starter, priority support for Professional, and a dedicated success manager for Enterprise. | UXPressia offers email support and website live chat, with its support page saying email replies typically arrive within 24–48 hours on business days. |
Plans
ActionXM
- EnterprisePriced on request
- ProfessionalPriced on request
- StarterPriced on request
In their own words
UXPressia
UXPressia is a web-based customer experience mapping and management platform for organizing journey maps, personas, service blueprints, and other CX assets. Its tools also cover impact mapping and CX Chunks. Teams can collaborate on journey maps and personas in real time or asynchronously, and templates are available for maps, blueprints, and personas. AI capabilities can generate journey maps and personas, import maps from images, enable chats with personas, and produce workspace insights. Maps and personas can be exported as PNG, PDF, CSV, or PPTX files, depending on plan. Business includes integrations with Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, and Azure DevOps; Enterprise adds Qualtrics and custom integrations. The free plan allows three journey maps, three personas, and three impact maps, with PNG export. Pro costs $36/user/mo and includes unlimited maps, personas, and impact maps, plus PDF and CSV export. UXPressia says it does not use customer data to train AI models, but does not offer dedicated AI instances for individual customers.