Actual vs Troncbox
Actual
onactual.comTroncbox
troncbox.comSide by side
| Figure | Actual | Troncbox |
|---|---|---|
| Price from | — | £20/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 1 | 6 |
| Spec score · Restaurant Tip Management Software | 7.7 (#11) | 8.4 (#5) |
| Compliance | The Canadian tip product is designed to help restaurants, hotels, and coffee shops follow federal and provincial Direct Tips and Controlled Tips requirements. | The service says it addresses HMRC, National Insurance, income-tax, National Minimum Wage and Employment (Allocation of Tips) requirements. |
| Headquarters | Ontario, Canada | St Albans, Hertfordshire, England |
| Integrations | Listed technology integrations include 7shifts, OpenTable, Toast, ADP, Clover, Homebase, Lightspeed, QuickBooks, and Restaurant365. | The site lists EPOS integrations including Square Up, Tevalis, PointOne, Lightspeed, Quadrant and Toast. |
| Privacy | Actual says it does not use personal information for advertising or sell it to third parties. | The privacy policy says Troncbox does not sell personal data and uses it to provide its services. |
| Support | Actual says its hospitality-industry team works customer hours so customers are not left waiting for regular business hours. | The site describes a documented help centre with dedicated web support and says WMT clients have a dedicated account manager. |
Plans
Troncbox
- LiteFree
- PremiumFree
- StandardFree
- TroncboxFree
- Troncbox Plus£20 a month
- Troncbox Plus with OpsytePriced on request
In their own words
Actual
Actual provides hospitality businesses with tools for tip distribution, payroll processing, employee scheduling, and operational workflows. Its tip tools automate calculations, division, and payments while giving employees detailed reports. Teams can define custom pool rules, allocate tips by shift, and keep records at both levels. The Canadian tips product is intended for restaurants, hotels, and coffee shops working with federal and provincial requirements for Direct Tips and Controlled Tips. Actual lists integrations with 7shifts, OpenTable, Toast, ADP, Clover, Homebase, Lightspeed, QuickBooks, and Payworks. In the United States, payout schedules can range from daily to bi-weekly; employees can receive tips on Branch debit cards or directly in bank accounts, with Branch card payments described as free for employers and employees. Pricing is on request, with a free one-to-one product demo. Actual is the business name of Atlas Restaurant Management Systems Inc., headquartered in Ontario. Primary infrastructure is hosted in Canada, with some processing in other jurisdictions.
Troncbox
Troncbox is web software for hospitality businesses that calculates, reconciles, and distributes tips and service charges. Allocations can be based on equal shares, hours, points, minimum awards, or a mix of methods. Employees can use a mobile app to view how allocations are calculated, check earnings and history, and access related information. Managers have dashboards, reports, historical data, and analytics on tronc funding and allocations. Listed EPOS integrations include Square Up, Tevalis, PointOne, Lightspeed, Quadrant, and Toast. WMT says it can process payroll or work with other providers, showing wages and tronc on one payslip, and manages tronc arrangements in relation to tax, National Insurance, minimum wage, and employment requirements. The free Troncbox plan is available to WMT Troncmaster Services clients and includes online management, basic reporting, employee access and app, and digitally stored and signed tronc letters. Troncbox Plus is listed at £20 a month, billed +VAT per site, for those clients; its features are marked coming soon. WMT is regulated by the Institute of Chartered Accountants in England and Wales. Troncbox is freemium and lists a free plan.