7shifts From $39.99/mo · Free plan 9.5 Visit Troncbox
troncbox.com
What it is
Troncbox is web software for hospitality businesses that calculates, reconciles, and distributes tips and service charges. Allocations can be based on equal shares, hours, points, minimum awards, or a mix of methods. Employees can use a mobile app to view how allocations are calculated, check earnings and history, and access related information. Managers have dashboards, reports, historical data, and analytics on tronc funding and allocations. Listed EPOS integrations include Square Up, Tevalis, PointOne, Lightspeed, Quadrant, and Toast. WMT says it can process payroll or work with other providers, showing wages and tronc on one payslip, and manages tronc arrangements in relation to tax, National Insurance, minimum wage, and employment requirements. The free Troncbox plan is available to WMT Troncmaster Services clients and includes online management, basic reporting, employee access and app, and digitally stored and signed tronc letters. Troncbox Plus is listed at £20 a month, billed +VAT per site, for those clients; its features are marked coming soon. WMT is regulated by the Institute of Chartered Accountants in England and Wales. Troncbox is freemium and lists a free plan.
Spec sheet
- What it does
- TroncBox combines tronc-management software with independent Troncmaster services for hospitality businesses.Read 14 Oct 2026 · troncbox.com
- Purpose
- Troncbox helps hospitality businesses manage tips and service charges.Read 7 Oct 2026 · troncbox.com
- Integrations
- The site lists EPOS integrations including Square Up, Tevalis, PointOne, Lightspeed, Quadrant and Toast.Read 7 Oct 2026 · troncbox.com
- Privacy
- The privacy policy says Troncbox does not sell personal data and uses it to provide its services.Read 7 Oct 2026 · troncbox.com
- Compliance
- The service says it addresses HMRC, National Insurance, income-tax, National Minimum Wage and Employment (Allocation of Tips) requirements.Read 14 Oct 2026 · troncbox.com
- Support
- The site describes a documented help centre with dedicated web support and says WMT clients have a dedicated account manager.Read 7 Oct 2026 · troncbox.com
- Headquarters
- St Albans, Hertfordshire, EnglandRead 28 Sep 2026 · troncbox.com
- Founded
- 2016Read 28 Sep 2026 · troncbox.com
- AI intelligence
- TroncBox Intelligence produces daily AI summaries covering sales, labour, tips, cash-up and profit.Read 14 Oct 2026 · troncbox.com
- Allocation methods
- Allocation rules support equal splits, hours, points, minimum awards and combinations of these methods.Read 14 Oct 2026 · troncbox.com
- Allocation options
- Allocations can use equal splits, hours, points systems, minimum award schemes, or a combination.Read 7 Oct 2026 · troncbox.com
- Analytics
- Users can analyse funding, allocations, historical data and trends in their tronc scheme.Read 14 Oct 2026 · troncbox.com
- API status
- The licence identifies Opsyte EPOS APIs as proprietary interfaces; no public TroncBox SDK is described there.Read 14 Oct 2026 · troncbox.com
- App requirements
- The iPhone app is free, 109.8 MB and requires iOS 18.5 or later.Read 14 Oct 2026 · apps.apple.com
- Automated distribution
- The platform automates tip calculation, reconciliation and distribution.Read 14 Oct 2026 · troncbox.com
- Automated processing
- The platform automates tip calculation, reconciliation and distribution.Read 7 Oct 2026 · troncbox.com
- Company headquarters
- Companies House lists the registered office as 6th Floor, 9 Appold Street, London EC2A 2AP, United Kingdom.Read 14 Oct 2026 · find-and-update.company-information.service.gov.uk
- Company origin
- WMT Troncmaster Services was founded by former HMRC expert Peter Davies in 2013.Read 14 Oct 2026 · troncbox.com
- Company scale
- Moore Kingston Smith said WMT worked with around 350 restaurants, pub groups, bars and hotels across the UK in 2024.Read 14 Oct 2026 · mooreks.co.uk
- Corporate merger
- Moore Kingston Smith announced on 5 June 2024 that WMT's six partners and 78 people were joining its St Albans team.Read 14 Oct 2026 · mooreks.co.uk
- Dashboards
- It provides real-time dashboards and reporting for tronc operations.Read 14 Oct 2026 · troncbox.com
- Documentation
- The company advertises a fully documented help centre with dedicated web support.Read 14 Oct 2026 · troncbox.com
- Employee visibility
- Employees can view tip calculations, earnings history, documents and policy information.Read 14 Oct 2026 · troncbox.com
- EPOS integrations
- The site names Square, Tevalis, PointOne, Lightspeed, Quadrant and Toast among supported EPOS systems.Read 14 Oct 2026 · troncbox.com
- Google Play availability
- The Android app has 1k+ downloads and was updated on 26 June 2026.Read 14 Oct 2026 · play.google.com
- Google Play data safety
- Google Play says no data is shared with third parties, data is encrypted in transit and collected data cannot be deleted.Read 14 Oct 2026 · play.google.com
- Historical criticism
- UK Parliament evidence recorded complaints that some WMT-administered schemes reduced hourly pay or changed service-charge amounts without clear explanation.Read 14 Oct 2026 · publications.parliament.uk
- Intended customers
- The product is presented for hospitality businesses, with the site naming pubs, bars, hotels, members' clubs and dining groups among its customers.Read 7 Oct 2026 · troncbox.com
- Legal entity
- Companies House records WMT Troncmaster Services Ltd as a private company incorporated on 13 March 2015.Read 14 Oct 2026 · find-and-update.company-information.service.gov.uk
- Liability limit
- The licence excludes liability for business interruption and data loss and caps most aggregate liability at four times the annualised service fee.Read 14 Oct 2026 · troncbox.com
- Licence
- The software is proprietary and licensed rather than sold under a non-exclusive, non-transferable internal-use licence.Read 14 Oct 2026 · troncbox.com
- Limit: messaging bug
- Another Apple reviewer reported receiving message notifications but being unable to read the responses.Read 14 Oct 2026 · apps.apple.com
- LinkedIn size
- LinkedIn classifies Troncbox as a privately held hospitality company with 11–50 employees.Read 14 Oct 2026 · linkedin.com
- Messaging
- The employee app supports direct questions and communication with the Troncmaster.Read 14 Oct 2026 · troncbox.com
- Opsyte integration
- Opsyte adds staff, hours, sales and site context while TroncBox remains the record for allocations and compliance.Read 14 Oct 2026 · opsyte.com
- Other integrations
- Opsyte lists Troncbox alongside 28 integrations spanning EPOS, finance, stock, payroll and related systems.Read 14 Oct 2026 · opsyte.com
- Payroll
- WMT says it can provide payroll processing or work with other payroll providers, with wages and tronc shown on a single payslip.Read 7 Oct 2026 · troncbox.com
- Payroll integration
- WMT can process payroll or work with another provider so wages and tronc appear on one payslip.Read 14 Oct 2026 · troncbox.com
- Praise: upgraded app
- One Apple reviewer praised the upgraded app's policy review, document signing, analysis, history and chat functions.Read 14 Oct 2026 · apps.apple.com
- Rating on Apple App Store
- 5.0 out of 5 from 2 ratingsRead 14 Oct 2026 · apps.apple.com
- Regulation
- WMT states that it is regulated by the Institute of Chartered Accountants in England and Wales.Read 14 Oct 2026 · troncbox.com
- Release news
- Opsyte said on 9 June 2026 that Troncbox Intelligence was in pilot and scheduled for an August 2026 launch.Read 14 Oct 2026 · help.opsyte.com
- Reporting
- The platform offers dashboards, reporting, historical data and analytics on tronc funding and allocations.Read 7 Oct 2026 · troncbox.com
- Security limitation
- The licence says the software was not developed for each customer's specific cybersecurity requirements, leaving that assessment to the customer.Read 14 Oct 2026 · troncbox.com
- Software history
- The first TroncBox software was released to clients in 2016 and a new version launched in 2023.Read 14 Oct 2026 · troncbox.com
- Source-code restriction
- The licence gives customers no source-code rights and prohibits copying, modification and reverse engineering.Read 14 Oct 2026 · troncbox.com
Plans and prices
Lite Free Free to all WMT Troncmaster Services clients software and mobile app · equal share by hours/points/job role · single tronc pot · policies and rules · allocation distribution · employee queries · one pay frequency Read 14 Oct 2026 · troncbox.com
Premium Free Free to all WMT Troncmaster Services clients everything in Standard · 3 advisory hours/month · ACAS claim assistance · HMRC query help · annual summary · tribunal/NMW/immigration advice · separate payroll or client-account funds Read 14 Oct 2026 · troncbox.com
Standard Free Free to all WMT Troncmaster Services clients everything in Lite · department or venue pots · multiple pay frequencies · performance awards · central teams · minimum awards · carry-forward funds Read 14 Oct 2026 · troncbox.com
Troncbox Free Free for clients of WMT Troncmaster Services Online tronc management · Basic reporting · Employee access and app · Tronc letters with digital storage and signing Read 7 Oct 2026 · troncbox.com
Troncbox Plus £20 a month +VAT; per site WMT Troncmaster Service clients · Coming soon · Benchmarking · Detailed reporting and analytics · Custom reports Read 7 Oct 2026 · troncbox.com
Troncbox Plus with Opsyte Priced on request Contact us Troncbox Plus features · T&A and scheduling · Operational management software · Revenue, sales and labour analytics Read 7 Oct 2026 · troncbox.com
Strong points and limits
Strong points
- Automates tip calculation, reconciliation, and distribution.
- Offers several allocation methods.
- Employees can access earnings and history by app.
- Reports cover tronc funding and allocations.
- Lists multiple EPOS integrations.
Limits
- Free plan is limited to WMT Troncmaster Services clients.
- Plus features are marked coming soon.
- Plus costs £20 a month, billed +VAT per site.
- Licence says it may not meet individual cybersecurity requirements.
Who it suits
Troncbox suits hospitality businesses such as pubs, bars, hotels, members' clubs, and dining groups that need to manage tip allocations. The listed free plan is for WMT Troncmaster Services clients.
Verdict
Troncbox details its allocation methods, employee access, reporting, integrations, and the conditions attached to its listed plans. The licence also cautions that the software was not developed for each customer's individual requirements, including particular cybersecurity needs.
Where Specifiction places it
- Restaurant Tip Management Software#5 of 238.4
