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GratShare
gratuitysolutions.com
What it is
GratShare is a web platform for restaurants that calculates, allocates, distributes, reports, and archives tips, gratuities, service charges, commissions, and related pay data. Its rules engine supports pools, tip-outs, weights, departments, roles, shifts, locations, exceptions, and custom distributions. When a rule uses POS item tracking, tippable items can direct distribution by station, role, pool, or support team. Managers can review calculations, apply overrides, handle exceptions, and approve changes with traceable records. Outputs include payout and payroll export workflows, employee earnings visibility, reconciliation, reporting, and audit history. Listed integrations cover POS, time-and-attendance, digital payout, and payroll services, including Toast, Oracle, ADP, Paychex, Visa Direct, Branch, Harri, and 7shifts. The maker describes 180+ connected endpoints, 60+ POS systems, and 20+ payroll partners. Integration data is encrypted in transit and at rest, with SOC 2 Type II certification identified. GratShare serves businesses from single restaurants to national groups, casinos, hotels, and airports. You Drive costs $49 a month per location with annual prepay; We Drive costs $89 a month per location with annual prepay. Monthly invoicing is also offered.
Spec sheet
- What it does
- GratShare is Gratuity Solutions’ engine for calculating, allocating, distributing, reporting and archiving tips, gratuities, service charges, commissions and related pay data.Read 15 Oct 2026 · gratuitysolutions.com
- Purpose
- GratShare calculates, allocates, distributes, reports, and archives tips, gratuities, service charges, commissions, and related pay data for restaurants.Read 3 Oct 2026 · gratuitysolutions.com
- Intended users
- Gratuity Solutions describes its platform as serving hospitality businesses from single restaurants to national groups, casinos, hotels, and airports.Read 3 Oct 2026 · gratuitysolutions.com
- Integrations
- The partner ecosystem claims more than 180 connected endpoints, including over 60 POS systems and more than 20 payroll providers.Read 15 Oct 2026 · gratuitysolutions.com
- Security
- The maker says integration data is encrypted in transit and at rest, with SOC 2 controls and an audit trail from POS to payout.Read 3 Oct 2026 · gratuitysolutions.com
- Compliance
- The company says its platform supports audit-ready compliance across 45+ states and identifies its SOC 2 status as Type II certified.Read 3 Oct 2026 · gratuitysolutions.com
- Support
- Support is restricted to existing clients and registered employees, with employer remote-support instructions and stated 24/7/365 portal availability.Read 15 Oct 2026 · gratuitysolutions.com
- Headquarters
- Naples, Florida, United StatesRead 23 Sep 2026 · gratuitysolutions.com
- Founded
- 2009Read 23 Sep 2026 · gratuitysolutions.com
- Android availability
- AppBrain reports GratShare was removed from Google Play on May 3, 2024; its last listed version was 2.0.2, updated July 13, 2017.Read 15 Oct 2026 · appbrain.com
- API and SDKs
- The opened official pages describe proprietary integrations and a patented payment platform but provide no public API reference or SDK download.Read 15 Oct 2026 · gratuitysolutions.com
- Audit history
- Rules, exceptions, approvals and distribution records are retained in an auditable history.Read 15 Oct 2026 · gratuitysolutions.com
- Company founding
- The company’s own history identifies 2009 as its founding year in Naples, Florida.Read 15 Oct 2026 · gratuitysolutions.com
- Company scale
- Gratuity Solutions says its platform serves more than 15,000 locations and has paid out over $17 billion.Read 15 Oct 2026 · gratuitysolutions.com
- Employee transparency
- Employees can view calculated earnings and payout activity through connected employee access tools.Read 15 Oct 2026 · gratuitysolutions.com
- Fees
- The pricing page says there are no hidden fees, per-transaction charges, or per-employee fees.Read 3 Oct 2026 · gratuitysolutions.com
- Free pilot
- The maker advertises a free pilot lasting 30–90 days.Read 3 Oct 2026 · gratuitysolutions.com
- G2 review volume
- G2’s Gratuity Solutions seller page lists 13 reviews across its products, while the individual listed products show zero reviews and no aggregate product rating.Read 15 Oct 2026 · g2.com
- Integration architecture
- The company says its proprietary Sync Suite connects POS, payroll, time-and-attendance and payout systems; some endpoints are private OEM or white-label connections.Read 15 Oct 2026 · gratuitysolutions.com
- Integration scope
- The integrations page says the platform has 180+ connected endpoints, 60+ POS systems, and 20+ payroll partners, including private OEM and white-label connections.Read 3 Oct 2026 · gratuitysolutions.com
- Item tracking
- When POS item tracking is part of a rule, GratShare can use tippable items to direct distribution by station, role, pool, or support team.Read 3 Oct 2026 · gratuitysolutions.com
- Item-level distribution
- POS-tracked menu items can trigger station, role, pool or support-team distribution logic.Read 15 Oct 2026 · gratuitysolutions.com
- Licence
- The software is proprietary and protected in part by U.S. Patent 9,741,050; no open-source licence is stated.Read 15 Oct 2026 · gratuitysolutions.com
- Limit: Android connectivity
- AppBrain comments include reports that the Android app remained stuck on a connecting screen and did not work.Read 15 Oct 2026 · appbrain.com
- Limit: calculation and fee complaints
- AppBrain comments include an allegation that tip totals did not add up and a complaint about daily charges.Read 15 Oct 2026 · appbrain.com
- Limit: forced migration
- An Apple reviewer complained about being forced to switch from GratShare to PayDayPortal.Read 15 Oct 2026 · apps.apple.com
- Limit: mobile reliability
- An Apple reviewer reported date-entry errors and difficult calendar scrolling, saying the feature had stopped working reliably.Read 15 Oct 2026 · apps.apple.com
- Limit: worker fee investigation
- The District of Columbia Attorney General said restaurants passed GratShare fees to workers and investigated the practice as potentially unlawful wage deductions.Read 15 Oct 2026 · oag.dc.gov
- LinkedIn company facts
- LinkedIn lists Gratuity Solutions as privately held, headquartered in Naples, Florida, with 51–200 employees and a 2008 founding year.Read 15 Oct 2026 · linkedin.com
- Manager controls
- Manager review, overrides, approvals and exception handling are built into the workflow.Read 15 Oct 2026 · gratuitysolutions.com
- Manager review
- Managers can review calculations and handle overrides, exceptions, and approvals with traceable records.Read 3 Oct 2026 · gratuitysolutions.com
- Named integrations
- Listed integrations include Toast, Aloha-NCR, Oracle MICROS, Heartland, Brink, ADP Marketplace, Paychex, UKG, Paylocity, NetSuite, Harri, 7shifts, Altametrics, Branch, DailyPay, Netspend and Instant Financial.Read 15 Oct 2026 · gratuitysolutions.com
- Notable news: Knightsbridge settlement
- In November 2022, the D.C. Attorney General reported that Knightsbridge stopped charging $0.38–$0.76 per shift and agreed to pay $63,775.73 to workers plus $5,000 to the District.Read 15 Oct 2026 · oag.dc.gov
- Payroll and audit
- Outputs include payout and payroll export workflows, reporting, employee earnings visibility, reconciliation, and audit history.Read 3 Oct 2026 · gratuitysolutions.com
- Payroll output
- Calculated results are exported into payroll-ready reports and downstream payout workflows.Read 15 Oct 2026 · gratuitysolutions.com
- Praise: customization and support
- The same G2 reviewer highlighted customizable functionality, an informative admin portal, quick responses and helpful support.Read 15 Oct 2026 · g2.com
- Praise: payroll integration
- A validated G2 reviewer praised automated tip calculations, seamless payroll integration, importable files and fewer transaction errors.Read 15 Oct 2026 · g2.com
- Praise: usability and speed
- Other G2 reviewers described the interface as intuitive, payroll as fast to process and earned-pay access as quick through bank accounts.Read 15 Oct 2026 · g2.com
- Rating on Apple App Store
- 1.8 out of 5 from 43 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Google Play via AppBrain
- 3.14 out of 5 from 52 ratingsRead 15 Oct 2026 · appbrain.com
- Security and compliance
- The company states SOC 2 Type II certification, FLSA and state compliance coverage across more than 45 states, audit records and errors-and-omissions insurance.Read 15 Oct 2026 · gratuitysolutions.com
- Self-hosting
- The product is presented as a hosted platform connected to POS, payroll and payout systems, with no self-hosting package described.Read 15 Oct 2026 · gratuitysolutions.com
- Service charges
- The product handles service charges, commissions and other earned-pay categories alongside tips.Read 15 Oct 2026 · gratuitysolutions.com
- Tip pooling
- The rules engine supports pools based on shifts, departments, roles, locations, points, hours, sales and custom operating structures.Read 15 Oct 2026 · gratuitysolutions.com
- Tip rules
- Its rules engine supports configured pools, tip-outs, weights, departments, roles, shifts, locations, exceptions, and custom distribution rules.Read 3 Oct 2026 · gratuitysolutions.com
- Tip-outs
- Managers can configure tip-out rules by role, shift, pool, department or location.Read 15 Oct 2026 · gratuitysolutions.com
Plans and prices
Free Pilot Free 30–90 day pilot Pilot access before paid deployment Read 15 Oct 2026 · gratuitysolutions.com
You Drive $49 a month Monthly invoice or annual prepay (29% savings) Self-managed deployment · free implementation and support · compliance tracking · enterprise security Read 15 Oct 2026 · gratuitysolutions.com
We Drive $89 a month Monthly invoice or annual prepay (29% savings) White-glove deployment · free implementation and support · compliance tracking · enterprise security Read 15 Oct 2026 · gratuitysolutions.com
Enterprise Priced on request Custom volume pricing; ROI estimate uses $125/location/month Multi-brand operators · enterprise deployment · custom volume pricing Read 15 Oct 2026 · gratuitysolutions.com
Strong points and limits
Strong points
- Configurable pools, tip-outs, and custom rules
- Manager overrides with traceable records
- Payroll, payout, reconciliation, and audit outputs
- Broad POS and payroll integrations
- Free 30–90-day pilot advertised
Limits
- No free plan
- Plans are priced per location
- Enterprise pricing is custom
- Support is limited to clients and registered employees
Who it suits
It suits hospitality operators managing tip rules, payroll outputs, audits, and integrations across one or many locations. The listed plans distinguish self-managed and white-glove service.
Verdict
GratShare covers the calculation through audit trail for restaurant gratuity and related pay data. Its per-location pricing, integration scope, and configurable review controls suit operators with structured distribution requirements.
Where Specifiction places it
- Restaurant Tip Management Software#3 of 238.9
