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Actual
onactual.com
What it is
Actual provides hospitality businesses with tools for tip distribution, payroll processing, employee scheduling, and operational workflows. Its tip tools automate calculations, division, and payments while giving employees detailed reports. Teams can define custom pool rules, allocate tips by shift, and keep records at both levels. The Canadian tips product is intended for restaurants, hotels, and coffee shops working with federal and provincial requirements for Direct Tips and Controlled Tips. Actual lists integrations with 7shifts, OpenTable, Toast, ADP, Clover, Homebase, Lightspeed, QuickBooks, and Payworks. In the United States, payout schedules can range from daily to bi-weekly; employees can receive tips on Branch debit cards or directly in bank accounts, with Branch card payments described as free for employers and employees. Pricing is on request, with a free one-to-one product demo. Actual is the business name of Atlas Restaurant Management Systems Inc., headquartered in Ontario. Primary infrastructure is hosted in Canada, with some processing in other jurisdictions.
Spec sheet
- Product
- Actual is a hospitality software platform for managing tip distribution, payroll processing, employee scheduling, and operational workflows.Read 9 Oct 2026 · onactual.com
- Intended users
- Actual says it was built for hospitality operators and employees, and its tips page names restaurants, hotels, and coffee shops as intended users.Read 8 Oct 2026 · onactual.com
- Audience
- Actual describes its tip product for restaurants, hotels, coffee shops, and other hospitality businesses.Read 9 Oct 2026 · onactual.com
- Integrations
- Listed technology integrations include 7shifts, OpenTable, Toast, ADP, Clover, Homebase, Lightspeed, QuickBooks, and Restaurant365.Read 9 Oct 2026 · onactual.com
- Privacy
- Actual says it does not use personal information for advertising or sell it to third parties.Read 9 Oct 2026 · onactual.com
- Compliance
- The Canadian tip product is designed to help restaurants, hotels, and coffee shops follow federal and provincial Direct Tips and Controlled Tips requirements.Read 9 Oct 2026 · onactual.com
- Support
- Actual says its hospitality-industry team works customer hours so customers are not left waiting for regular business hours.Read 9 Oct 2026 · onactual.com
- Headquarters
- Ontario, CanadaRead 28 Sep 2026 · onactual.com
- Company
- Actual is the business name of Atlas Restaurant Management Systems Inc., a Canadian company headquartered in Ontario.Read 9 Oct 2026 · onactual.com
- Company identity
- The privacy policy identifies the provider as Atlas Restaurant Management Systems Inc., doing business as Actual, a Canadian company headquartered in Ontario.Read 8 Oct 2026 · onactual.com
- Data protection
- Actual says its primary infrastructure is hosted in Canada and that it uses administrative, technical, and organizational safeguards to protect personal information.Read 9 Oct 2026 · onactual.com
- Hosting
- Actual says its primary infrastructure is hosted in Canada, while some processing is performed by subprocessors in the United States and other jurisdictions.Read 8 Oct 2026 · onactual.com
- Payment options
- Actual says employees can receive tips by daily payments to Branch debit cards or directly to a bank, and describes Branch card payments as free for employers and employees.Read 9 Oct 2026 · onactual.com
- Payout options
- The US tips page says Actual works with Branch to provide instant tip payments using Branch debit cards, free for employers and employees.Read 8 Oct 2026 · onactual.com
- Payout schedules
- Operators can set customized employee payment schedules ranging from daily to bi-weekly.Read 9 Oct 2026 · onactual.com
- Privacy law
- The privacy policy says Actual handles personal information in accordance with PIPEDA and other applicable privacy laws.Read 9 Oct 2026 · onactual.com
- Rebrand
- The company announced that Atlas changed its name to Actual in March 2026, keeping the same team and ownership.Read 9 Oct 2026 · onactual.com
- Tip management
- Actual Tips automates tip calculations and division, daily payouts, and detailed employee tip reports.Read 9 Oct 2026 · onactual.com
Plans and prices
Actual Tips Priced on request Pricing not listed; book a demo Read 9 Oct 2026 · onactual.com
Strong points and limits
Strong points
- Automates tip calculations and payments
- Custom pool rules and shift allocation
- Daily to bi-weekly US payout schedules
- Integrates with listed hospitality systems
- No-cost one-to-one product demo
Limits
- Pricing is available only on request
- Some processing occurs outside Canada
- US Branch payments require Branch debit cards
Who it suits
It is intended for hospitality operators and employees, especially restaurants, hotels, coffee shops, and other businesses managing shared tips. US teams needing configurable payout schedules and Branch payments may also find it suitable.
Verdict
Actual focuses on tip operations alongside payroll, scheduling, and workflows for hospitality organizations. Its listed integrations, payout choices, and configurable allocation records cover both Canadian and US use cases.
Where Specifiction places it
- Restaurant Tip Management Software#11 of 237.7
