Acuity Scheduling vs Setmore
Acuity Scheduling
acuityscheduling.com
Setmore
setmore.comSide by side
| Figure | Acuity Scheduling | Setmore |
|---|---|---|
| Price from | $20/mo | $5/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 4 |
| Spec score · Salon and Spa Scheduling Software | 9.2 (#1) | 8.9 (#6) |
| Spec score · Appointment Management system | 9.2 (#1) | 8.7 (#4) |
| Spec score · Appointment Scheduling Software | 9.2 (#6) | 9.4 (#2) |
| Spec score · Booking Tools | 9.2 (#2) | 8.8 (#9) |
| Spec score · Calendar Scheduling | 9.2 (#2) | 8.9 (#7) |
| Spec score · Scheduling | 9.2 (#2) | 8.8 (#8) |
| Spec score · Availability Management | 9.2 (#3) | 8.7 (#10) |
| Spec score · Appointment scheduling apps | 9.2 (#3) | 9.3 (#1) |
| Automated reminders | Yes | Yes |
| Booking pages | Yes | Yes |
| Calendar sync | two-way | Setmore supports both one-way and two-way calendar synchronization. |
| Founded | 2006 | 2011 |
| Free plan | No | Yes |
| Group booking | Yes | Yes |
| HIPAA support | Premium supports HIPAA compliance with a signed BAA. | Setmore Health provides HIPAA compliance, enhanced privacy, and healthcare-regulation support. |
| Integrations | Official integrations include Zoom, Google Hangouts Meet, GoToMeeting, FreshBooks, QuickBooks, Stripe, Square, PayPal, Google Analytics, Zoho CRM, ClassPass, and Zapier. | Integrations include Google Analytics, Mailchimp, website widgets, Zapier, and calendar tools. |
| Booking payments | Yes | Yes |
| Support channels | Support includes a Help Center, webinars, blog, forum, and customer support. | All customers receive 24/7 support by phone, chat, or email. |
Plans
Acuity Scheduling
- Starter$20 a month
- Standard$34 a month
- Premium$61 a month
- Starter$20 a month
- Standard$34 a month
- Premium$61 a month
- Free trialFree
Setmore
- FreeFree
- Pro$5 a month
- Live Receptionist$99 a month
- EnterprisePriced on request
In their own words
Acuity Scheduling
Acuity Scheduling lets businesses offer online appointment booking and manage payments, calendars, and client information. Customers can book, reschedule, or cancel through branded pages that businesses can embed on a site or share by link or QR code. It supports one-to-one appointments, classes, workshops, and events, along with group booking and round-robin scheduling. Payments, including deposits and tips, can be collected through Stripe, Square, PayPal, or Venmo. Two-way calendar sync is available with Google Calendar, Outlook, and iCloud, and automated reminders can notify clients. Client profiles can hold intake-form submissions and appointment history. The iOS and Android admin app manages calendars, availability, clients, invoices, and payments; developer options include an API, OAuth2, and webhooks. Plans start at $16 per user per month with annual billing, and every plan has a seven-day trial without a credit card. There is no free plan, and applicable taxes are extra.
Setmore
Setmore is appointment scheduling software that lets businesses show services, availability, and prices on a Booking Page where clients can book themselves and pay. It supports one-to-one services and group classes, along with group booking, two-way calendar sync, and automated reminders. Teams can use profiles, permission levels, individual logins, calendar views, and messaging. Payments can be taken online or in person through Stripe, Square, PayPal, and LawPay. Listed integrations include Google Analytics, Mailchimp, website widgets, Zapier, and calendar tools. Setmore provides Android and iOS mobile apps and Windows and macOS desktop apps. The Free plan supports up to four users and includes one reminder. Pro supports unlimited users and gives team members 500 SMS credits each month, with additional credits available in-app. Pro starts at $5/user/mo (annual); the advertised price is based on annual pricing, and subscriptions renew automatically according to the selected monthly or annual period. Pro can be tried for 30 days with a refund available if unsatisfied. All customers receive support by phone, chat, or email.