Acuity Scheduling vs Timely
Acuity Scheduling
acuityscheduling.com
Timely
gettimely.comSide by side
| Figure | Acuity Scheduling | Timely |
|---|---|---|
| Price from | $20/mo | $26/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Salon and Spa Scheduling Software | 9.2 (#1) | 8.4 (#10) |
| Spec score · Appointment Management system | 9.2 (#1) | 8.4 (#8) |
| Spec score · Appointment Scheduling Software | 9.2 (#6) | 8.8 (#20) |
| Spec score · Booking Tools | 9.2 (#2) | 8.4 (#13) |
| Spec score · Scheduling | 9.2 (#2) | 8.4 (#13) |
| Spec score · Appointment scheduling apps | 9.2 (#3) | 8.5 (#13) |
| Automated reminders | Yes | Yes |
| Booking pages | Yes | Yes |
| Calendar sync | two-way | two-way |
| Founded | 2006 | 2011 |
| Free plan | No | No |
| Online booking | Businesses can create branded booking pages, embed Acuity on an existing website, and share a custom link or QR code. | Clients can book appointments online 24/7, including through Instagram, Facebook and Messenger buttons. |
| Booking payments | Yes | Yes |
| Payments | Clients can pay through Stripe, Square, PayPal, or Venmo, including deposits and tips. | TimelyPay supports online and in-salon card payments, deposits, cancellation fees, gift vouchers and next-business-day payouts. |
| Support | Live chat support in English is available Monday to Friday from 4:00 AM to 8:00 PM ET, and email support is available in English, French, German, Italian, Brazilian Portuguese, and Spanish; phone support is not offered. | All plans have help guides, a support form, chatbot and live messaging; Innovate also includes phone support. |
| What it does | Acuity Scheduling is flexible scheduling software that helps businesses automate workflows, payments, and bookings, while letting customers book, reschedule, or cancel appointments themselves. | Timely is booking and payments software for hair and beauty professionals, covering bookings through final payment. |
Plans
Acuity Scheduling
- Starter$20 a month
- Standard$34 a month
- Premium$61 a month
- Starter$20 a month
- Standard$34 a month
- Premium$61 a month
- Free trialFree
In their own words
Acuity Scheduling
Acuity Scheduling lets businesses offer online appointment booking and manage payments, calendars, and client information. Customers can book, reschedule, or cancel through branded pages that businesses can embed on a site or share by link or QR code. It supports one-to-one appointments, classes, workshops, and events, along with group booking and round-robin scheduling. Payments, including deposits and tips, can be collected through Stripe, Square, PayPal, or Venmo. Two-way calendar sync is available with Google Calendar, Outlook, and iCloud, and automated reminders can notify clients. Client profiles can hold intake-form submissions and appointment history. The iOS and Android admin app manages calendars, availability, clients, invoices, and payments; developer options include an API, OAuth2, and webhooks. Plans start at $16 per user per month with annual billing, and every plan has a seven-day trial without a credit card. There is no free plan, and applicable taxes are extra.