Acumatica Field Service vs Jobber
Acumatica Field Service
acumatica.com
Jobber
getjobber.comSide by side
| Figure | Acumatica Field Service | Jobber |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Field Service Management Software | 8.0 (#44) | 8.8 (#11) |
| Customer portal | Yes | Yes |
| Headquarters | Bellevue, Washington, USA | Edmonton, Alberta, Canada |
| Integrations | Acumatica says Field Service can be extended with open APIs, prebuilt connectors, and Marketplace applications for scheduling, mobile field work, project management, and billing. | Jobber lists QuickBooks Online, Xero, Home Depot, Zapier, and Gusto integrations, and says Zapier connects Jobber with 7,000+ apps. |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | Acumatica’s mobile ERP app supports iOS and Android and can be used for field service activities. | both |
| Purpose | The software connects scheduling, dispatch, service orders, technician activity, inventory, and billing for field service operations. | Jobber is an all-in-one software platform for home and commercial service businesses, supporting operations from quotes and scheduling to invoices and payments. |
| Recurring jobs | Yes | Yes |
| Route optimization | Yes | Yes |
| Security | Acumatica lists encryption in transit and at rest, role-based access controls, MFA, SSO, audit trails, backups, and AWS cloud hosting among its security measures. | Jobber says data is encrypted in transit with TLS, stored by AWS, and its security is externally tested at least annually. |
| Support | Acumatica describes partner-provided evaluation, implementation, training, and ongoing support, as well as 24/7 direct support and online community resources. | Jobber lists unlimited live chat, phone, and email support; its Plus plan includes dedicated onboarding and Premium Support. |
Plans
In their own words
Acumatica Field Service
Acumatica Field Service connects scheduling, dispatch, service orders, technician activity, inventory, and billing for field service operations. Teams can schedule appointments on a drag-and-drop calendar using priority, technician skills and availability, equipment, materials, and service requirements. Mobile tools let technicians access appointments, record time and expenses, capture signatures, issue inventory, and complete service work. The software supports service, repair, and recurring maintenance contracts, renewals, scheduled billing, and invoices based on estimates or actual service activity. Field service connects with CRM, inventory, purchasing, projects, and financial processes; CRM opportunities can be converted into service orders and appointments. The product is presented for service-driven businesses, distributors, construction companies, manufacturers, and organizations handling installation, maintenance, repairs, deliveries, or remote service. It is available on Android, iOS, and web, with an API, customer portal, and route optimization. Pricing is custom and depends on applications, expected usage and resources, and deployment preferences; contact an Acumatica partner for pricing. The paid product has no free plan and uses a hybrid deployment model.
Jobber
Jobber is an operations platform for home and commercial service businesses, supporting work from quotes and scheduling through invoices and payments. Scheduling and field tools include real-time calendars, routing, job details, notes, photos, attachments, and checklists. Customer features include a client manager and hub, online booking, automated notifications, and two-way text messaging. Businesses can create customizable quotes, accept online card payments, and take ACH payments in the US; automatic recurring payments are available in the US and Canada. Jobber runs in a web browser and offers iOS and Android apps. Listed integrations include QuickBooks Online, Xero, Home Depot, Zapier, and Gusto; Zapier connects Jobber with 7,000+ apps. The 14-day trial includes Grow plan features and does not require a credit card. Plans are priced per month when billed annually: Core is 29.00 USD, Connect is 99.00 USD, Grow is 149.00 USD, and Plus is 399.00 USD. Core, Connect, and Grow list one user each; Plus lists five. Jobber is headquartered in Edmonton, Alberta, Canada, and was founded in 2011.