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Acumatica Field Service vs ServicePower

Acumatica Field Service

acumatica.com

ServicePower

servicepower.com

Side by side

FigureAcumatica Field ServiceServicePower
Price from—Free
Free plan—Yes
Free trial——
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYesYes
Plans published14
Spec score · Field Service Management Software8.0 (#44)8.8 (#12)
Customer portalYesYes
Founded2008G2 lists ServicePower as serving customers since 1996.
HeadquartersBellevue, Washington, USAMcLean, Virginia, United States
IntegrationsAcumatica says Field Service can be extended with open APIs, prebuilt connectors, and Marketplace applications for scheduling, mobile field work, project management, and billing.Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems.
Invoicing and paymentsYesYes
Route optimizationYesYes
SchedulingA drag-and-drop calendar lets teams schedule appointments using priority, technician skills, availability, equipment, materials, and service requirements.The employed-workforce solution includes scheduling tools to help operations teams manage schedules and workforce efficiency.
SecurityAcumatica lists encryption in transit and at rest, role-based access controls, MFA, SSO, audit trails, backups, and AWS cloud hosting among its security measures.The Trust Center lists SOC 1 Type II and SOC 2 Type II attestations and describes encryption in transit and at rest, access controls, and ongoing monitoring.
SupportAcumatica describes partner-provided evaluation, implementation, training, and ongoing support, as well as 24/7 direct support and online community resources.The site directs servicers to a dedicated help center and lists customer support through its support portal.

Plans

Acumatica Field Service

  • Acumatica Field ServicePriced on request

Acumatica Field Service pricing →

ServicePower

  • Employed WorkforcePriced on request
  • Contracted WorkforcePriced on request
  • Blended WorkforcePriced on request
  • ServicePower HUBFree

ServicePower pricing →

In their own words

Acumatica Field Service

Acumatica Field Service connects scheduling, dispatch, service orders, technician activity, inventory, and billing for field service operations. Teams can schedule appointments on a drag-and-drop calendar using priority, technician skills and availability, equipment, materials, and service requirements. Mobile tools let technicians access appointments, record time and expenses, capture signatures, issue inventory, and complete service work. The software supports service, repair, and recurring maintenance contracts, renewals, scheduled billing, and invoices based on estimates or actual service activity. Field service connects with CRM, inventory, purchasing, projects, and financial processes; CRM opportunities can be converted into service orders and appointments. The product is presented for service-driven businesses, distributors, construction companies, manufacturers, and organizations handling installation, maintenance, repairs, deliveries, or remote service. It is available on Android, iOS, and web, with an API, customer portal, and route optimization. Pricing is custom and depends on applications, expected usage and resources, and deployment preferences; contact an Acumatica partner for pricing. The paid product has no free plan and uses a hybrid deployment model.

Visit acumatica.com

ServicePower

ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.

Visit servicepower.com