ADCSmart vs SecurityTrax
ADCSmart
alarmdc.comSecurityTrax
securitytrax.comSide by side
| Figure | ADCSmart | SecurityTrax |
|---|---|---|
| Price from | — | $0.15/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Security System Installer Software | 8.3 (#4) | 7.7 (#11) |
| Headquarters | Konya, Turkey | Tysons, Virginia, United States |
| Integrations | The product page lists a custom API using SOAP, XML, and JSON, IP PBX/VoIP integration, and integration with Turkey’s OGNET system. | Listed connections include monitoring providers and dealer programs, Alarm.com, QuickBooks Online, payment and financing services, SMS via Twilio, eDocs, equipment vendors, and the SecurityTrax API. |
| Intended customers | The maker describes Alarmdc as focused on alarm monitoring solutions and ADCSmart as software for alarm monitoring centers. | The company describes the product as built for security dealers and providers managing monitoring, installation, and service operations. |
| Purpose | ADCSmart is alarm monitoring center automation software for managing alarm monitoring operations. | SecurityTrax is an operating platform for security dealers and smart service providers, covering leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. |
| Support | The maker says systems are monitored 24/7 by its experts and support is provided to the customer’s personnel. | AI-guided self-service support and documentation are included, and the company offers live online training sessions. |
Plans
SecurityTrax
- Active customer storage$0.15 a month
- Customer create$3, paid once
- Operations Plus$5 a month
- Standard usage-based plan$250 a month
In their own words
SecurityTrax
SecurityTrax is an operating platform for security dealers and smart service providers managing monitoring, installation, and service operations. It covers leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. Customer records can include credit checks, quotes, histories, equipment, messages, and parent-child relationships, with lead conversion supported. A unified calendar connects technician appointments and service work orders to customer and equipment records. SecurityTrax Intelligence lists an AI Assistant, Inline Assists, automations, AI Summaries, and address intelligence. Integrations include monitoring providers, dealer programs, Alarm.com, QuickBooks Online, payment and financing services, Twilio SMS, eDocs, equipment vendors, and the API. API access is included; most requests use SecurityTrax Tokens. The platform is described as fully mobile and lists web, Android, iOS, and API platforms. The standard plan has a 250.00 USD monthly minimum plus a one-time $250 setup fee for new signups.