ADCSmart vs Service Storm
ADCSmart
alarmdc.com
Service Storm
servicestorm.ioSide by side
| Figure | ADCSmart | Service Storm |
|---|---|---|
| Price from | — | $79/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Security System Installer Software | 8.3 (#4) | 7.7 (#12) |
| Integrations | The product page lists a custom API using SOAP, XML, and JSON, IP PBX/VoIP integration, and integration with Turkey’s OGNET system. | A hosted MCP server connects Service Storm with Claude and ChatGPT using OAuth 2.1 with PKCE and dynamic client registration. |
| Operations | Features include signal monitoring, subscriber and service management, billing, collections, renewals, CRM, installation tracking, and technical team automation. | Features include drag-and-drop scheduling and dispatch, real-time GPS technician tracking, customer CRM and portal, invoicing, payments, and deposits. |
| Support | The maker says systems are monitored 24/7 by its experts and support is provided to the customer’s personnel. | On-site onboarding is optional and starts at $9,000; the pricing page says most teams set themselves up in an afternoon. |
Plans
In their own words
Service Storm
Service Storm is a field service platform that manages work from lead and quote through scheduling, dispatch, invoicing, and reviews. It is built for trades and local service businesses, with listed industries including electrical, plumbing, HVAC, construction, lawn care, cleaning, pest control, and handyman services. Teams can create customizable good-better-best quotes, schedule and dispatch with drag-and-drop tools, track technicians by GPS in real time, and manage customers, invoices, payments, and deposits. The iOS and Android app supports schedules, jobs, invoices, and customer communication. Otto, its AI agent, can build quotes, create customers and jobs, schedule visits, revise and reprice quotes or invoices, and answer questions about business records. A hosted MCP server connects with Claude and ChatGPT. Connections have read, drafts, or full-access consent levels, and requests are checked against current permissions. Tool calls are audited, but record contents and arguments are not stored. Connected assistants cannot message customers, collect payments, or accept quotes for a user. Plans start at $79/mo, billed monthly; optional on-site onboarding starts at $9,000.