Service Storm
servicestorm.io
What it is
Service Storm is a field service platform that manages work from lead and quote through scheduling, dispatch, invoicing, and reviews. It is built for trades and local service businesses, with listed industries including electrical, plumbing, HVAC, construction, lawn care, cleaning, pest control, and handyman services. Teams can create customizable good-better-best quotes, schedule and dispatch with drag-and-drop tools, track technicians by GPS in real time, and manage customers, invoices, payments, and deposits. The iOS and Android app supports schedules, jobs, invoices, and customer communication. Otto, its AI agent, can build quotes, create customers and jobs, schedule visits, revise and reprice quotes or invoices, and answer questions about business records. A hosted MCP server connects with Claude and ChatGPT. Connections have read, drafts, or full-access consent levels, and requests are checked against current permissions. Tool calls are audited, but record contents and arguments are not stored. Connected assistants cannot message customers, collect payments, or accept quotes for a user. Plans start at $79/mo, billed monthly; optional on-site onboarding starts at $9,000.
Spec sheet
- Product
- Service Storm is an all-in-one field service platform for managing work from lead and quote through scheduling, dispatch, invoicing, and reviews.Read 30 Sep 2026 · servicestorm.io
- Integrations
- A hosted MCP server connects Service Storm with Claude and ChatGPT using OAuth 2.1 with PKCE and dynamic client registration.Read 30 Sep 2026 · servicestorm.io
- Support
- On-site onboarding is optional and starts at $9,000; the pricing page says most teams set themselves up in an afternoon.Read 30 Sep 2026 · servicestorm.io
- Access controls
- MCP connections offer read, drafts, and full-access consent levels, and each request is checked against the user's current permissions.Read 30 Sep 2026 · servicestorm.io
- AI agent
- Otto can build quotes, create customers and jobs, schedule visits, edit and reprice quotes or invoices, and answer questions about business records.Read 30 Sep 2026 · servicestorm.io
- AI credit limits
- Each plan includes Otto credits at $5 per seat, roughly 60 tasks per seat; optional in-app top-ups are $10, $25, or $50 and credits do not expire.Read 30 Sep 2026 · servicestorm.io
- Audit and limits
- MCP tool calls are audited by user, company, tool, and outcome, while record contents and arguments are not stored; connected assistants cannot message customers, collect payments, or accept quotes on a user's behalf.Read 30 Sep 2026 · servicestorm.io
- Mobile
- The field-first mobile app is available for iOS and Android and supports managing schedules, jobs, invoices, and customer communication.Read 30 Sep 2026 · servicestorm.io
- Operations
- Features include drag-and-drop scheduling and dispatch, real-time GPS technician tracking, customer CRM and portal, invoicing, payments, and deposits.Read 30 Sep 2026 · servicestorm.io
- Quoting
- The platform supports multi-option “good, better, best” quotes using a customizable service and materials price book.Read 30 Sep 2026 · servicestorm.io
- Target users
- The product is built for trades and local service businesses, with listed industries including electrical, plumbing, HVAC, construction, lawn care, cleaning, pest control, and handyman services.Read 30 Sep 2026 · servicestorm.io
Plans and prices
Solo $79 a month monthly, cancel any time 1 user · $5/mo Otto AI credits (about 60 tasks) · unlimited customers, jobs, quotes, and invoices Read 30 Sep 2026 · servicestorm.io
Crew $295 a month monthly, cancel any time Up to 5 users · additional users $69/mo each · $25/mo Otto AI credits (about 300 tasks) · unlimited customers, jobs, quotes, and invoices Read 30 Sep 2026 · servicestorm.io
Business $795 a month monthly, cancel any time Up to 15 users · additional users $59/mo each · $75/mo Otto AI credits (about 900 tasks) · unlimited customers, jobs, quotes, and invoices Read 30 Sep 2026 · servicestorm.io
Strong points and limits
Strong points
- Good-better-best quotes use a customizable price book.
- Tracks technician locations by GPS in real time.
- Mobile apps support iOS and Android.
- MCP requests are checked against current permissions.
- Plans include Otto AI credits.
Limits
- No free plan.
- Optional on-site onboarding starts at $9,000.
- Connected assistants cannot message customers or collect payments.
Who it suits
Service Storm suits trades and local service businesses that need to manage quoting, schedules, field work, and billing. Its listed industries include electrical, plumbing, HVAC, construction, lawn care, cleaning, pest control, and handyman services.
Verdict
Service Storm covers field operations from quotes and dispatch through invoicing, with Otto and assistant connections as additional tools. Its stated starting price is $79/mo, and on-site onboarding is an additional option starting at $9,000.
Where Specifiction places it
- Security System Installer Software#12 of 277.7
- Janitorial Software#9 of 157.5
