ADCSmart vs traqR
ADCSmart
alarmdc.comtraqR
traqr.com.auSide by side
| Figure | ADCSmart | traqR |
|---|---|---|
| Price from | — | A$99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 1 | 10 |
| Spec score · Security System Installer Software | 8.3 (#4) | 8.3 (#7) |
| Integrations | The product page lists a custom API using SOAP, XML, and JSON, IP PBX/VoIP integration, and integration with Turkey’s OGNET system. | The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services. |
| Intended customers | The maker describes Alarmdc as focused on alarm monitoring solutions and ADCSmart as software for alarm monitoring centers. | traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. |
| Purpose | ADCSmart is alarm monitoring center automation software for managing alarm monitoring operations. | traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness. |
| Security | The maker says alarm panel and ADCSmart module communications use bidirectional 256-bit AES encryption, and that data is stored encrypted within the customer’s company. | The maker says every user has two-factor sign-in and each business’s data is kept separate. |
| Support | The maker says systems are monitored 24/7 by its experts and support is provided to the customer’s personnel. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
Plans
traqR
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- 51 to 200 UsersA$799 a month
- BusinessA$799 a month
- Business PlusA$1,200 a month
- CustomPriced on request
- Enterprise · 200+ UsersPriced on request
In their own words
traqR
traqR is a field service platform for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects, and AFSS readiness. It connects contracts, scheduling, on-site testing, reporting, defect quoting, and invoicing. Its asset register supports QR scanning, service intervals, inspection history, and defect tracking. Technicians can capture work without a signal and sync it when connectivity returns; the field app runs in a phone browser, while a native iPhone app is in beta testing. AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. Connections to Xero and QuickBooks Online sync accounting information, including invoices and expenses, and customers can take card payments through Stripe. Plans start at A$99 a month for one to five users, with unlimited jobs, clients, and assets and all features included. Higher listed tiers cost 199.00 AUD, 399.00 AUD, and A$799 a month for larger user groups. A 14-day trial is available. The maker says user sign-in uses two-factor authentication and each business's data is kept separate.