Admin By Request Secure Remote Access vs HopToDesk
Admin By Request Secure Remote Access
adminbyrequest.com
HopToDesk
hoptodesk.comSide by side
| Figure | Admin By Request Secure Remote Access | HopToDesk |
|---|---|---|
| Price from | Free | $13.25/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 4 | 8 |
| Spec score · Remote desktop software | 9.0 (#13) | 9.4 (#2) |
| Access mode | both | both |
| File transfer | Yes | Yes |
| Free plan | Yes | Yes |
| Headquarters | The registered headquarters address is Ved Stranden 10, 9000 Aalborg, Denmark. | Sheridan, Wyoming, United States |
| Integrations | The Integration Hub lists ServiceNow, Slack, Jira, Microsoft Teams, Microsoft Sentinel, Splunk, Entra ID, ADFS, SCIM, webhooks, and a Public API among its integrations. | Integrations include webhooks, ServiceNow, Jira, TeamViewer, AnyDesk, and deployment tools. |
| Mobile apps | Yes | Yes |
| Session recording | Yes | Sessions can be recorded and reviewed in a searchable recording library. |
| Supported platforms | Windows,macOS,Linux,iOS,Android | Windows, macOS, Linux, Android, iOS, Chrome OS, FreeBSD, and Raspberry Pi. |
Plans
Admin By Request Secure Remote Access
- FreeFree
- FreeFree
- BusinessPriced on request
- EnterprisePriced on request
HopToDesk
- FreeFree
- Pro$29 a month
- Business$99 a month
- Enterprise & MSPPriced on request
- Pro Monthly$15 a month
- Business Monthly$49 a month
- Pro Yearly$159 a year
- Business Yearly$529 a year
In their own words
Admin By Request Secure Remote Access
Admin By Request Secure Remote Access provides browser-based remote support and access to internal systems, with options for cloud service or on-premises deployment using Docker. Remote Support includes screen sharing, remote control, view-only mode, user- or admin-initiated sessions, automatic recording, and MFA for admin access. Unattended Access supports browser-based RDP, SSH, and VNC connections when no user is present. Vendor Access gives external partners scoped, time-limited access with session auditing and no installation on their devices. Sessions use encrypted WebSocket connections and can include MFA, expiry timers, inactivity timeouts, and optional video recording. The Integration Hub lists ServiceNow, Slack, Jira, Microsoft Teams, Microsoft Sentinel, Splunk, Entra ID, ADFS, SCIM, webhooks, and a Public API. Audit logs include user, target, duration, protocol, and approval details. The Free plan costs nothing and allows up to 25 Secure Remote Access seats, with Remote Support limited to 10 seats. Business and Enterprise pricing is on request.
HopToDesk
HopToDesk is remote-access software for connecting to and managing devices. It supports Windows, macOS, Linux, Android, iOS, Raspberry Pi, FreeBSD, ChromeOS, and browser access, with file transfer and session recording. Screen sharing, chats, file transfers, and other traffic are end-to-end encrypted. The Dashboard brings together monitoring, device management, reports, commands, teams, custom clients, and a help desk for customer tickets. Team tools include roles, invites, SSO, sub-accounts, and white-label clients; integrations include webhooks, ServiceNow, Jira, TeamViewer, AnyDesk, and deployment tools. It can run without installation or be set up as a private network on your infrastructure. The free plan supports 2 users, 3 devices, and 50 help desk tickets per month, with no time limit for personal or business use. Pro is $29 a month for 120 devices, and Business is $99 a month for 500 devices. The site also lists other plan prices, including yearly options, and an Enterprise & MSP plan with pricing by quote.