Admin By Request Secure Remote Access vs ManageEngine Remote Access Plus
Admin By Request Secure Remote Access
adminbyrequest.com
ManageEngine Remote Access Plus
manageengine.comSide by side
| Figure | Admin By Request Secure Remote Access | ManageEngine Remote Access Plus |
|---|---|---|
| Price from | Free | $6.25/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 14 |
| Spec score · Remote desktop software | 9.0 (#13) | 9.5 (#1) |
| Access mode | both | both |
| Company size | LinkedIn lists the company size as 1,001–5,000 employees and identifies it as privately held. | LinkedIn lists 5,001–10,000 employees. |
| Deployment | The service is available as a managed cloud deployment or a Docker-based on-premises gateway using Connector, Proxy and Discovery components. | Remote Access Plus is offered as cloud software or as an on-premises installation with server, agent and web-console components. |
| Documentation | The public documentation center covers installation, portal settings, Secure Remote Access, integrations, compliance mapping, FAQs, service status and support tickets. | The help center covers installation, remote control, tools, reports, session recording, two-factor authentication, SSL, user management and port settings. |
| File transfer | Yes | Remote File Manager supports folder creation and drag-and-drop file transfers, with encrypted endpoint transfer. |
| Free plan | Yes | Yes |
| Integrations | The Integration Hub lists ServiceNow, Slack, Jira, Microsoft Teams, Microsoft Sentinel, Splunk, Entra ID, ADFS, SCIM, webhooks, and a Public API among its integrations. | The integrations page describes SLA-oriented endpoint management, centralized asset management, troubleshooting workflows and SIEM audit-log forwarding. |
| Mobile apps | Yes | Yes |
| Rating on Gartner Peer Insights | 5.0 out of 5 from 1 review | 5.0 out of 5 from 2 ratings |
| Rating on GetApp | 4.9 out of 5 from 69 reviews | 4.6 out of 5 from 65 reviews |
| Session recording | Yes | The product records remote sessions and exposes audit reports for performed tasks and chat history. |
| Supported platforms | Windows,macOS,Linux,iOS,Android | Windows,macOS,Linux,Android,iOS,web |
| What it does | Secure Remote Access provides browser-based, just-in-time connections to internal systems without persistent VPN tunnels. | Remote Access Plus lets IT administrators and help-desk technicians centrally troubleshoot and control distributed computers. |
Plans
Admin By Request Secure Remote Access
- FreeFree
- FreeFree
- BusinessPriced on request
- EnterprisePriced on request
ManageEngine Remote Access Plus
- FreeFree
- Standard - On-Premises Annual$75 a year
- Standard - On-Premises Perpetual$187, paid once
- Standard - Cloud Monthly$10 a month
- Standard - Cloud Annual$100 a year
- Professional - On-Premises Annual$95 a year
- Professional - On-Premises Perpetual$237, paid once
- Professional - Cloud Monthly$15 a month
- Professional - Cloud Annual$150 a year
- Standard Cloud$10 a month
In their own words
Admin By Request Secure Remote Access
Admin By Request Secure Remote Access provides browser-based remote support and access to internal systems, with options for cloud service or on-premises deployment using Docker. Remote Support includes screen sharing, remote control, view-only mode, user- or admin-initiated sessions, automatic recording, and MFA for admin access. Unattended Access supports browser-based RDP, SSH, and VNC connections when no user is present. Vendor Access gives external partners scoped, time-limited access with session auditing and no installation on their devices. Sessions use encrypted WebSocket connections and can include MFA, expiry timers, inactivity timeouts, and optional video recording. The Integration Hub lists ServiceNow, Slack, Jira, Microsoft Teams, Microsoft Sentinel, Splunk, Entra ID, ADFS, SCIM, webhooks, and a Public API. Audit logs include user, target, duration, protocol, and approval details. The Free plan costs nothing and allows up to 25 Secure Remote Access seats, with Remote Support limited to 10 seats. Business and Enterprise pricing is on request.
ManageEngine Remote Access Plus
ManageEngine Remote Access Plus provides remote access across Windows, macOS, Linux, Android, iOS, and web. It supports both access modes and lists file transfer, session recording, and mobile apps. The free plan covers 10 devices. Standard and Professional plans are listed for cloud and on-premises use, with annual, monthly, and perpetual-license options. Standard Cloud Monthly is $10 a month for 25 computers and five technicians; Professional Cloud Monthly is $15 a month for the same stated capacity. Standard Cloud Annual is $100 a year, and Professional Cloud Annual is $150 a year, each listing 25 computers and five technicians. On-premises annual plans cost $75 a year for Standard and $95 a year for Professional, with the same listed capacity. Standard On-Premises Perpetual is $187 a month, and Professional On-Premises Perpetual is $237 a month, again listing 25 computers and five technicians. The pricing note lists a 30-day trial and paid plans from $10/mo. The maker is ManageEngine Remote Access Plus, founded in 2002.