AesthetiClinic vs Symplast

AesthetiClinic provides booking, patient records, and compliance tools for UK aesthetics practices, with Android, iOS, and web access. Its branded booking page can take deposits or full payment through a clinic’s own Stripe account, with 0% commission to AesthetiClinic. The diary supports multiple practitioners, rooms, and locations, plus shifts, time off, calendar feeds, and database-enforced double-booking protection. Patients can complete and e-sign versioned, treatment-specific forms on their phones without an app or account. Records can include treatment products, batch numbers, doses, injection sites, consented before-and-after photos, allergy alerts, and team notes. Prescribing covers requests, approval, and sending, with internal or external prescribers and face-to-face attestation. The plan costs £25 + VAT per practitioner per month, with all features, unlimited patients, bookings, and consent forms; reception seats are free. Email reminders are included. SMS costs 7p plus VAT per message in prepaid 1,000-message bundles. A 14-day trial is available.

Symplast is a cloud-based EHR and practice management platform built for medical aesthetics, including plastic surgery practices and med spas. Its clinical tools include customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. A branded patient app supports secure messaging, push notifications, consent forms, photo sharing, virtual visits and invoice payments. CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Symplast Payments supports card processing, remote payment links, recurring plans, CareCredit integration and patient app payments. The company says it can migrate data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included. It describes its patient app and media management as HIPAA-secure or HIPAA-compliant, and says each plan includes access to real-person support within 60 seconds. The platform is available on Android, iOS, macOS, web and Windows. Pricing is on request. The standard agreement is one year with monthly payments and a one-time setup fee for implementation and migration.