AfterShip Tracking vs ShipSagar

AfterShip Tracking gives businesses tools to track orders and shipments, review delivery performance, and monitor exceptions and delivery metrics. The service connects to more than 2,000 carriers through one integration. Tracking updates are available through webhooks, with API updates described as arriving in around 60 minutes or less. Essentials includes email and SMS alerts for shipment milestones and estimated-delivery-date changes. All listed tiers provide a branded tracking page; Premium and Enterprise add custom layouts, styles, and domains, as well as AI-powered estimated delivery dates and product recommendations on tracking pages. Integrations include Shopify, Salesforce Commerce Cloud, Magento 2, Klaviyo, Gorgias, BigCommerce, eBay, Amazon Seller Central, NetSuite, and WooCommerce. The service is available on Android, iOS, and web, with an API platform option. Essentials costs $29 a month, and Premium costs $59 a month; both list 6,000 shipments per year. Enterprise pricing is custom and not listed.

ShipSagar is shipment tracking software for Indian eCommerce and direct-to-consumer brands, logistics teams, enterprises, and marketplaces. It follows shipments across more than 500 Indian and international courier partners. A dashboard presents live states such as out for delivery, delivered, return to origin, exception, pending, and undelivered, with daily and carrier views. Teams can upload thousands of AWB numbers from CSV or Excel files. Email and SMS delivery updates are included; WhatsApp notifications are an extra-cost add-on. Businesses can offer a white-label tracking page on their own domain with their logo and colors. The REST API returns standardized JSON, detects carriers, and sends webhook events. Shopify, WooCommerce, custom platforms, and ERPs can connect. Carrier analytics and downloadable, filterable NDR reports are included. A free plan provides 50 lifetime tracking credits; paid tracking starts at ₹2 per shipment.