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SPECIFICTION
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ShipSagar

shipsagar.com

Free plan WebAPI
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Spec score 7.7 #16 of 28 in Order Tracking Software

What it is

ShipSagar is shipment tracking software for Indian eCommerce and direct-to-consumer brands, logistics teams, enterprises, and marketplaces. It follows shipments across more than 500 Indian and international courier partners. A dashboard presents live states such as out for delivery, delivered, return to origin, exception, pending, and undelivered, with daily and carrier views. Teams can upload thousands of AWB numbers from CSV or Excel files. Email and SMS delivery updates are included; WhatsApp notifications are an extra-cost add-on. Businesses can offer a white-label tracking page on their own domain with their logo and colors. The REST API returns standardized JSON, detects carriers, and sends webhook events. Shopify, WooCommerce, custom platforms, and ERPs can connect. Carrier analytics and downloadable, filterable NDR reports are included. A free plan provides 50 lifetime tracking credits; paid tracking starts at ₹2 per shipment.

Spec sheet

API
The REST API provides standardized JSON tracking responses, automatic carrier detection and webhook events for shipment updates.Read 2 Oct 2026 · shipsagar.com
Integrations
ShipSagar integrates with Shopify through REST API or webhooks and with WooCommerce through webhooks; custom platforms and ERPs can also connect.Read 2 Oct 2026 · shipsagar.com
Support
Support is available Monday to Saturday from 9:30 AM to 6:30 PM IST through the contact page, email or phone.Read 2 Oct 2026 · shipsagar.com
Headquarters
The listed office is 306, Third Floor, Tower A1, Corporate Park, Sector 142, Noida, Uttar Pradesh 201301, India.Read 2 Oct 2026 · shipsagar.com
Analytics and NDR
Carrier reports compare delivered, RTO, undelivered and in-transit percentages, while NDR reports can be filtered and downloaded in Excel format.Read 2 Oct 2026 · shipsagar.com
Branded tracking
Customers can track orders on a white-label page using the business's own domain, logo and brand colors.Read 2 Oct 2026 · shipsagar.com
Bulk management
Users can upload thousands of AWB numbers through CSV or Excel files.Read 2 Oct 2026 · shipsagar.com
Core purpose
ShipSagar is shipment tracking software for Indian eCommerce and D2C brands, logistics teams, enterprises and marketplaces.Read 2 Oct 2026 · shipsagar.com
Courier coverage
The platform tracks shipments across more than 500 Indian and international courier partners.Read 2 Oct 2026 · shipsagar.com
Dashboard
Its dashboard shows live shipment statuses including out for delivery, delivered, RTO, exception, pending and undelivered, with day-wise and carrier-wise views.Read 2 Oct 2026 · shipsagar.com
Notifications
ShipSagar automatically sends delivery updates by email, SMS and WhatsApp, with WhatsApp marked as an add-on with extra cost.Read 2 Oct 2026 · shipsagar.com
Security and reliability
ShipSagar states that it provides 99.9% platform uptime, sub-second API response times, end-to-end encrypted data handling and a GDPR-ready compliance architecture.Read 2 Oct 2026 · shipsagar.com

Plans and prices

Free Plan Free lifetime 50 shipment tracking credits · no credit card · no time limit · core dashboard · bulk CSV/Excel upload · basic email notifications · 500+ courier integrations Read 2 Oct 2026 · shipsagar.com
Growth Plan ₹2, paid once per tracked shipment unlimited tracking · email and SMS notifications · WhatsApp optional add-on · branded tracking page · carrier analytics · downloadable NDR reports · REST API and webhooks · custom email templates · exception and delay alerts · volume discounts Read 2 Oct 2026 · shipsagar.com

Every ShipSagar plan and price →

Strong points and limits

Strong points

  • Tracks more than 500 courier partners
  • Bulk CSV and Excel AWB uploads
  • White-label tracking on a custom domain
  • REST API and shipment webhooks
  • Free plan has 50 lifetime credits

Limits

  • WhatsApp notifications cost extra
  • Free plan limits tracking to 50 credits
  • Support hours are Monday to Saturday

Who it suits

It suits Indian online sellers, logistics teams, enterprises, and marketplaces needing multi-carrier tracking, branded pages, notifications, or API connections.

Verdict

ShipSagar covers multi-carrier tracking, bulk operations, customer notifications, branded pages, analytics, and integrations. The free lifetime allowance is limited, while paid tracking is listed at ₹2 per shipment and WhatsApp is an add-on.

Where Specifiction places it

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