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SPECIFICTION
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Agentforce IT Service vs Jira

Agentforce IT Service

salesforce.com

Jira

atlassian.com

Side by side

FigureAgentforce IT ServiceJira
Price from$15/mo$7.91/mo
Free plan—Yes
Free trial—Yes
Open source——
WebYesYes
Windows—Yes
Linux—Yes
iOS—Yes
Android—Yes
API—Yes
Self-hosted—Yes
Plans published611
Spec score · IT Problem Management Software6.9 (#32)9.2 (#2)
Founded19992002

Plans

Agentforce IT Service

  • AI Agent for Employees$15 a month
  • IT Service Desk - Enterprise Edition$75 a month
  • IT Service Desk - Unlimited Edition$150 a month
  • Add-On: Agentforce for Service$125 a month
  • CMDB Enterprise$1,000 a month
  • Hardware Asset Management$200 a month

Agentforce IT Service pricing →

Jira

  • FreeFree
  • Standard$7.91 a month
  • StandardPriced on request
  • Premium$14.54 a month
  • PremiumPriced on request
  • EnterprisePriced on request
  • FreeFree
  • Data CenterPrice not published
  • EnterprisePriced on request
  • PremiumPrice not published

Jira pricing →

In their own words

Agentforce IT Service

Agentforce IT Service has no write-up on Specifiction yet; its figures are above.

Visit salesforce.com

Jira

Jira has no write-up on Specifiction yet; its figures are above.

Visit atlassian.com