Agile CRM vs Aptean CRM
Agile CRM
agilecrm.comAptean CRM
aptean.comSide by side
| Figure | Agile CRM | Aptean CRM |
|---|---|---|
| Price from | $8.99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 12 | 1 |
| Spec score · CRM Software | 9.4 (#8) | 8.4 (#65) |
| Customer service | Service functionality includes helpdesk ticketing, groups, labels, canned responses, views, activities and reports. | Service teams can access order history, activity and account data in a centralized system. |
| Intended users | The company describes Agile CRM as an integrated sales and marketing solution for small and medium-sized businesses. | Aptean says CRM can benefit businesses managing customer relationships across sales, marketing or service, from growing organizations to established enterprises. |
| Marketing automation | Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns. | Marketing capabilities include managing multi-phase campaigns, tracking website visitors and generating opportunities. |
| Mobile app | Yes | Yes |
| Support | Support options include email support available 24/5, weekday phone support, scheduled calls, and weekly training workshops. | For the WorkWise ERP integration, Aptean says customers have one dedicated support team. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.