Agile CRM vs EspoCRM
Agile CRM
agilecrm.comEspoCRM
espocrm.comSide by side
| Figure | Agile CRM | EspoCRM |
|---|---|---|
| Price from | $8.99/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 12 | 4 |
| Spec score · Customer Relationship Management - Small Business Software | 9.5 (#1) | 9.2 (#5) |
| Spec score · Small Business CRM | 9.5 (#1) | 9.2 (#6) |
| Spec score · CRM Software | 9.4 (#8) | 9.4 (#5) |
| Spec score · CRM for small business | 9.3 (#6) | 9.2 (#8) |
| Company identity | LinkedIn lists Agile CRM by Mantra as a privately held software-development company founded in 2013 with 51–200 employees and headquarters in Dallas, Texas. | LinkedIn lists Letrium as a privately held software-development company headquartered in Chernivtsi with 2–10 employees. |
| Email sync | Yes | No |
| Founded | 2013 | 2011 |
| Free plan | Yes | Yes |
| Integrations | The vendor highlights integrations with Twitter, Facebook, Google Apps, Twilio, RingCentral and LinkedIn; plans also list Google, Shopify and Stripe sync. | Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services. |
| Marketing automation | Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns. | Yes |
| Rating on G2 | 4.0 out of 5 from 368 reviews | 4.5 out of 5 from 29 reviews |
| Rating on Trustpilot | 4.6 out of 5 from 1,775 reviews | 3.6 out of 5 from 23 reviews |
| Visual sales pipeline | Yes | Yes |
| What it does | Agile CRM combines sales, marketing and customer-service automation in one cloud SaaS platform aimed at small and growing businesses. | EspoCRM is a web CRM for managing people, companies, projects, opportunities and other business relationships. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
EspoCRM
- Basic$15 a month
- Enterprise$25 a month
- Ultimate$69 a month
- Self-hosted CommunityFree
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.