Agile CRM vs Ring.io
Agile CRM
agilecrm.com
Ring.io
ring.ioSide by side
| Figure | Agile CRM | Ring.io |
|---|---|---|
| Price from | $8.99/mo | $90/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 12 | 14 |
| Spec score · Voicemail Drop Software | 9.5 (#1) | 8.9 (#6) |
| API documentation depth | The API site says reference documentation covers CRM objects such as contacts, campaigns, deals and tasks, with README files and screenshots hosted on GitHub. | The developer site documents contacts, groups, rings, SMS, accounts, users, webhooks, plugin creation, plugin security and a reference implementation. |
| Company history | The company page says Agile CRM launched in 2013 and names Manohar Chapalamadugu as its founder and CEO. | Ring.io says it was founded in 2009 and launched its first commercial offering in 2010. |
| Founded | 2013 | 2009 |
| Free plan | Yes | Yes |
| Mobile apps | Agile CRM offers mobile apps for Android and iOS for tasks such as managing contacts, sending campaigns, and making calls. | Ring.io says it provides iOS and Android apps for business calls, CRM access, and call logging. |
| Product | Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. | Ring.io is a sales engagement platform for outbound teams that runs calls, email, and SMS as steps in sequences from inside a CRM. |
| Rating on Apple App Store | 1.6 out of 5 from 33 ratings | 4.3 out of 5 from 6 ratings |
| Rating on G2 | 4.0 out of 5 from 368 reviews | 4.5 out of 5 from 62 reviews |
| Rating on GetApp | 4.1 out of 5 from 522 reviews | 4.1 out of 5 from 19 reviews |
| Rating on Trustpilot | 4.6 out of 5 from 1,775 reviews | 2.9 out of 5 from 2 reviews |
| Security | The pricing FAQ says customer data is stored in a separate database on Google Cloud and states a 99.5% uptime guarantee on paid plans. | Ring.io says data at rest and in motion is encrypted and that it uses AWS and Twilio to host production infrastructure. |
| Support | Support options include email support available 24/5, weekday phone support, scheduled calls, and weekly training workshops. | The support team is available Monday through Friday from 9am to 6pm EST, with email and chat support listed on the FAQ page. |
| What it does | Agile CRM combines sales, marketing and customer-service automation in one cloud SaaS platform aimed at small and growing businesses. | Ring.io is a CRM-centered sales-engagement platform combining phone, email, SMS and video outreach with sequences and analytics. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
Ring.io
- Startup$120 a month
- Growth$155 a month
- Enterprise$300 a month
- Free PlanFree
- Free SoloFree
- Startup (annual)$90 a month
- Growth (annual)$120 a month
- Startup (monthly)$120 a month
- Growth (monthly)$155 a month
- Enterprise (annual)$250 a month
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.
Ring.io
Ring.io is a sales engagement platform for outbound teams, organizing calls, email and SMS into CRM-based sequences. It lists Salesforce, HubSpot, Zoho CRM and Pipedrive as supported CRMs, and offers web, desktop, mobile, API and extension platforms. Solo users can use a free account with 400 minutes, 400 SMS and 400 emails per month. Team plans list features such as power dialing, voicemail drop, call recording, multichannel sequences, live stats and CRM and email integrations. Growth adds an AI Parallel Dialer; Enterprise lists advanced reporting and inbound call center queues. Listed usage charges are 2c per minute for calls, 2c per SMS, 4c per MMS and 1c per email. Teams considering a team plan can use a 21-day trial. Ring.io says it serves companies based in the USA and Canada, and its Web Phone requires Windows or macOS, Google Chrome and non-cellular broadband. It does not support bulk or mass text messaging.