AgileCase vs Assessforce
AgileCase
agilecase.comAssessforce
assessforce.comSide by side
| Figure | AgileCase | Assessforce |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 0 |
| Spec score · Case Management Software | 8.7 (#11) | 7.1 (#148) |
| Deployment | cloud | Assessforce is described as SaaS-based and cloud-based, with customer instances and data hosted in Amazon Web Services. |
| Product | AgileCase is case management software that grows with a business. | Assessforce is enterprise case management software for public, for-profit, and nonprofit social services organizations. |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | The maker states that the product includes more than 65 visualization charts and data extracts, along with custom visualization charts. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | The maker says customer instances and data are hosted in Amazon Web Services’ cloud and that it uses security approaches and practices to protect them. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Annual support includes maintenance, technical support, and bug fixes; the maker lists target response times of one hour for severity 1, two hours for severity 2, and three days for severity 3. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Assessforce
Assessforce has no write-up on Specifiction yet; its figures are above.