| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Case Management Software | 8.7 (#11) | 7.6 (#84) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Hosting | AgileCase is a 100% cloud case management system hosted on Amazon's AWS platform, so customers do not need internal server hardware. | Care4 describes its platform as cloud based, community open source, and multi tenant. |
| Case intake forms | Yes | Yes |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | Users can build reports and dashboards, access read only data through an SQL editor, and create charts and tables within documents and dashboards. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | The maker says Care4 prioritizes HIPAA and state-specific regulatory compliance, offers two-factor authentication and inactivity account locks, and logs transactions for administrator audits. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | The maker lists customer support at [email protected]. |
| Workflow automation | Yes | Yes |
