AgileCase vs Comply Case Management
AgileCase
agilecase.com
Comply Case Management
comply.comSide by side
| Figure | AgileCase | Comply Case Management |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 7.5 (#97) |
| Audit trail | Yes | Comply describes its case-management workflows as documented with a full audit trail. |
| Custom case fields | Yes | Yes |
| Deployment | cloud | cloud |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Comply says it has completed SOC 1 Type II and SOC 2 Type II assessments and is certified to ISO/IEC 27001:2022. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Comply says customer support is available 24/5 from dedicated subject-matter experts. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Comply Case Management
Comply Case Management has no write-up on Specifiction yet; its figures are above.