AgileCase vs Conformity CaseworkER
AgileCase
agilecase.com
Conformity CaseworkER
conformitysoftware.comSide by side
| Figure | AgileCase | Conformity CaseworkER |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 7.3 (#122) |
| API | AgileCase offers a fully RESTful API that can create cases, extract case and contact information, update or deactivate information and support custom extensions. | The vendor says CaseworkER’s API can pass data securely and accurately between systems. |
| Custom case fields | Yes | Yes |
| Deployment | cloud | cloud |
| Product | AgileCase is case management software that grows with a business. | CaseworkER is a cloud-based HR case management system designed for HR professionals, line managers and senior stakeholders. |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | It provides flexible graphical reporting for trends, assurance, consistency checks, cases by outcome and high-risk cases. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Standard security features include multifactor authentication, single sign-on, encryption in transit and at rest, configurable passwords and IP address filtering; data is stored in the UK. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Customers have access to a service desk for technical support, system guidance and day-to-day questions by telephone, email or ticket. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Conformity CaseworkER
Conformity CaseworkER has no write-up on Specifiction yet; its figures are above.