AgileCase vs Idox Public Protection
AgileCase
agilecase.comIdox Public Protection
idoxgroup.comSide by side
| Figure | AgileCase | Idox Public Protection |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 7.3 (#120) |
| Automation | AgileCase supports scripting, trigger emails and trigger integrations when workflow conditions are met. | Configurable workflows and task automation reduce data entry and can be tailored to council processes. |
| Deployment | cloud | cloud |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | Customisable dashboards support case workload monitoring, and the brochure says users can create complex reports. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Idox describes Public Protection as a secure cloud platform that can support shared services with data segregation as required. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Idox Public Protection
Idox Public Protection has no write-up on Specifiction yet; its figures are above.