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SPECIFICTION
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Idox Public Protection

idoxgroup.com

WebiOSAndroidAPI
Visit idoxgroup.com
Spec score 7.3 #120 of 177 in Case Management Software

Spec sheet

Purpose
Cloud-based public sector case management software supports inspection and enforcement across public protection services.Read 12 Oct 2026 · idoxgroup.com
Intended users
The software is designed for local authorities and their public protection officers.Read 12 Oct 2026 · idoxgroup.com
Deployment
cloudRead 22 Sep 2026 · idoxgroup.com
Mobile apps
YesRead 22 Sep 2026 · idoxgroup.com
Security
Idox describes Public Protection as a secure cloud platform that can support shared services with data segregation as required.Read 12 Oct 2026 · idoxgroup.com
Automation
Configurable workflows and task automation reduce data entry and can be tailored to council processes.Read 12 Oct 2026 · idoxgroup.com
Citizen services
Citizen portals allow online applications and requests, with integrated e-payment facilities and 24/7 availability.Read 12 Oct 2026 · idoxgroup.com
Environmental health
Environmental health workflows cover food hygiene, waste management, private water supplies and health and safety.Read 12 Oct 2026 · idoxgroup.com
Integration
The brochure says API technology can push and pull information from third-party sources, including consultation responses and premise registrations.Read 12 Oct 2026 · idoxgroup.com
Licensing
Licensing workflows support applications through licence issue and cover alcohol, taxi, food, business premises and entertainment licences.Read 12 Oct 2026 · idoxgroup.com
Mobile access
Council officers can access case records and capture real-time information while working on location, from a browser-capable device.Read 12 Oct 2026 · idoxgroup.com
Reporting
Customisable dashboards support case workload monitoring, and the brochure says users can create complex reports.Read 12 Oct 2026 · idoxgroup.com
Reporting dashboards
YesRead 22 Sep 2026 · idoxgroup.com
Security certifications
Idox says it has ISO/IEC 27001 information security certification and Cybersecurity certifications.Read 12 Oct 2026 · idoxgroup.com
Service areas
The suite covers environmental health, licensing, trading standards and public sector housing.Read 12 Oct 2026 · idoxgroup.com
Support and onboarding
Idox describes consultancy, project and technical support, guided implementation and data migration services for local authority customers.Read 12 Oct 2026 · idoxgroup.com
Training
Idox says it facilitates solution setup and integration and provides both on-premise and remote training.Read 12 Oct 2026 · idoxgroup.com
Workflow automation
YesRead 22 Sep 2026 · idoxgroup.com

Plans and prices

Idox Public Protection Priced on request Pricing available by contacting Idox or requesting a demo Read 12 Oct 2026 · idoxgroup.com

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