FAMCare vs Idox Public Protection
FAMCare
famcare.netIdox Public Protection
idoxgroup.comSide by side
| Figure | FAMCare | Idox Public Protection |
|---|---|---|
| Price from | $795/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.9 (#2) | 7.3 (#120) |
| Deployment | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. | cloud |
| Mobile access | Mobile browsers on Android and iOS are supported, with mobile entry intended for demographics, case notes, assessments and signatures. | Council officers can access case records and capture real-time information while working on location, from a browser-capable device. |
| Purpose | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. | Cloud-based public sector case management software supports inspection and enforcement across public protection services. |
| Reporting | The product includes more than 50 predefined reports, a reporting wizard, pivot-table data mining, KPI tools and Power BI reporting. | Customisable dashboards support case workload monitoring, and the brochure says users can create complex reports. |
| Security | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. | Idox describes Public Protection as a secure cloud platform that can support shared services with data segregation as required. |
| Workflow automation | Pathways provides configurable workflow checklists that drive tasks, alerts, flags and reminders. | Yes |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
In their own words
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.
Idox Public Protection
Idox Public Protection has no write-up on Specifiction yet; its figures are above.