| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Case Management Software | 8.7 (#11) | 7.2 (#128) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Hosting | AgileCase is a 100% cloud case management system hosted on Amazon's AWS platform, so customers do not need internal server hardware. | inFormed is hosted on AWS GovCloud. |
| Case intake forms | Yes | Yes |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | The product automates data validation and supports audit-ready RSA-911 and other federal reporting. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Libera says its platform is hosted on AWS GovCloud, aligns with the NIST-800 Series, undergoes third-party penetration testing, and encrypts data in transit and at rest. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Libera says its team provides white-glove support throughout onboarding, typically measured in days rather than weeks. |
| Workflow automation | Yes | Yes |