AgileCase vs Need Navigator
AgileCase
agilecase.comNeed Navigator
neednavigator.comSide by side
| Figure | AgileCase | Need Navigator |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Case Management Software | 8.7 (#11) | 8.0 (#42) |
| Audit trail | Yes | Yes |
| Custom case fields | Yes | Yes |
| Deployment | cloud | cloud |
| Free plan | No | No |
| Case intake forms | Yes | Yes |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | The report builder covers eleven record types, supports PII redaction and Excel exports, and can deliver saved reports weekly or monthly by email, in-app message, or both. |
| Reporting dashboards | Yes | Yes |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | After onboarding, support is available from the product builders by phone, email, or Google Spaces during published business hours. |
| Workflow automation | Yes | Yes |
Plans
Need Navigator
- Need Navigator subscriptionPrice not published
- Need Navigator$25 a month
- One-time setup$2,000, paid once
In their own words
Need Navigator
Need Navigator has no write-up on Specifiction yet; its figures are above.