AgileCase vs Safecall Investigation Case Management
AgileCase
agilecase.com
Safecall Investigation Case Management
safecall.co.ukSide by side
| Figure | AgileCase | Safecall Investigation Case Management |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 7.5 (#91) |
| API | AgileCase offers a fully RESTful API that can create cases, extract case and contact information, update or deactivate information and support custom extensions. | Safecall’s FAQ says it offers OpenAPI connections and API capabilities for organisations seeking deeper system integration. |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | Users can export reports, timelines and key metrics for senior management and audit purposes. |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | The product page lists GDPR compliance, TLS 1.2 connections, AES256 encryption in transit and at rest, case-level role-based access controls, two-factor authentication and regular independent penetration testing. |
Plans
Safecall Investigation Case Management
- Investigation Case Management SoftwarePriced on request
In their own words
Safecall Investigation Case Management
Safecall Investigation Case Management is a web-based service for managing investigations arising from whistleblowing reports or workplace incidents. Teams can group related cases, assign investigators and investigation managers, set priorities and tasks, and follow progress with checklists, timelines, alerts, and dashboards. It is presented for HR, workplace, fraud, financial, criminal, health and safety investigations, as well as whistleblowing matters. Evidence storage covers pictures, audio files, and notes, while investigation managers and investigators can communicate confidentially. Users can export reports, timelines, and key metrics for senior management and audit purposes. The service can connect with Safecall whistleblowing products or run standalone; OpenAPI connections and API capabilities are available for deeper integration. It is mobile- and tablet-responsive and needs no app or installation. The portal is described as available in more than 60 translation languages. Listed safeguards include GDPR compliance, TLS 1.2, AES256 encryption, case-level role-based access controls, two-factor authentication, and regular independent penetration testing. Pricing is on request. Safecall Ltd was founded in 1999 and lists registered offices in Sunderland.