AgileCase vs Social Work Portal
AgileCase
agilecase.comSocial Work Portal
socialworkportal.comSide by side
| Figure | AgileCase | Social Work Portal |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 8.1 (#35) |
| Audit trail | Yes | Yes |
| Custom case fields | Yes | Yes |
| Deployment | cloud | cloud |
| Free plan | No | No |
| Case intake forms | Yes | Yes |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | Custom reports can use client fields, forms, programs, notes, services, and outcomes, and data can be exported to Excel or PDF. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | The vendor says the platform encrypts sensitive data in transit and at rest, uses unique user accounts and role-based access, logs user activity, and automatically logs users out after 15 minutes of inactivity. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | The vendor says onboarding resources and ongoing support are included with a subscription, with technical support available by email, phone, or Zoom. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Social Work Portal
Social Work Portal has no write-up on Specifiction yet; its figures are above.