AgileCase vs Tyler CAD
AgileCase
agilecase.comTyler CAD
tylertech.comSide by side
| Figure | AgileCase | Tyler CAD |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Case Management Software | 8.7 (#11) | 7.7 (#78) |
| Deployment | cloud | Tyler describes Enterprise CAD as a cloud-hosted solution; its public CAD overview does not document a self-hosted installation option. |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Tyler’s text-to-911 flyer says the capability aligns with NG911 and complies with the latest security standards. |
Plans
Tyler CAD
- Tyler CAD (Enterprise CAD and CAD Pro)Priced on request
- Tyler CAD ProPriced on request
- Tyler Enterprise CADPriced on request
In their own words
Tyler CAD
Tyler CAD is paid dispatch software for law-enforcement, fire, and EMS agencies, supporting single-agency and multi-agency centers. Its Enterprise CAD is cloud-hosted for multi-jurisdictional dispatching and integrates with Tyler’s Enterprise Public Safety suite. CAD Pro belongs to the Public Safety Pro suite and gives dispatchers, first responders, and command staff access to real-time data. Enterprise features include proximity dispatching, silent dispatching, real-time scene information, automatic vehicle location, and Esri ArcGIS mapping. Mapping supports geo-verified addresses and estimated arrival-time data. Call information can be shared across dispatchers, responders, disciplines, and jurisdictions, with exchange configured by discipline and jurisdiction. Listed integrations include text-to-911, RapidSOS, ASAP, Esri GIS, Carbyne video calling, and TeleStaff. Tyler describes the offerings as supporting Next Generation 911 requirements, including text-to-911. Platforms are self-hosted, web, and Windows. Specifications list Windows Server 2019 or 2022, SQL Server 2019 or 2022, and Windows 10 64-bit or Windows 11 Professional computers. Pricing is available only by request.