Agorapulse vs Text.com
Agorapulse
agorapulse.comText.com
text.comSide by side
| Figure | Agorapulse | Text.com |
|---|---|---|
| Price from | $99/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 3 |
| Spec score · Social Media Customer Service Software | 9.2 (#4) | 8.0 (#22) |
| Founded | 2011 | 2002 |
| Headquarters | Paris, France | Wrocław, Poland |
| Tool Integrations | Integrates with ChatGPT, Claude, Google Analytics, Google Drive, Canva, Zapier, CRMs, Slack, and Teams | Listed integrations include Shopify, Messenger, email, SMS, Salesforce, OpenAI, HubSpot, Slack, Mailchimp, WhatsApp, WordPress, WooCommerce, Webflow, Magento, BigCommerce, Adobe Commerce, Swell, Medusa, commercetools, SAP Commerce Cloud, and Salesforce Commerce Cloud. |
| Security Controls | 2FA, profile restrictions, custom roles, feature visibility controls, and SSO | Text lists annual penetration testing, a web application firewall, software supply-chain vulnerability scanning, role-based access controls, and client-data segregation. |
Plans
Agorapulse
- FreeFree
- Standard$99 a month
- Professional$149 a month
- Advanced$199 a month
- CustomPriced on request
In their own words
Agorapulse
Agorapulse is social media management software for publishing, listening, managing messages and comments, and reporting on results. It supports Facebook, Instagram, Threads, X, LinkedIn, YouTube, Pinterest, Google Business Profile, TikTok, Bluesky, and Reddit. The social inbox brings messages and comments together, while publishing includes CSV bulk scheduling for up to 200 posts at once. Reporting, ROI measurement, and data retention periods of 6, 12, or 24 months are listed. Teams can use assignments, shared calendars, internal comments, and approval workflows; integrations include Google Analytics, Canva, Slack, Teams, and other listed tools. Companion apps are available for iOS and Android. The free plan covers one user, three social profiles, and 10 scheduled posts; paid pricing is listed from $79/user/mo with annual billing, and a 30-day trial is available. Agorapulse was founded in 2011 and is headquartered in Paris, France.
Text.com
Text.com combines an AI agent, live chat, help desk, shared inbox, workflows, knowledge base, customer profiles, analytics and MCP in a customer service platform for ecommerce and SaaS teams. Its AI agent can recognize buying intent, recommend products, recover abandoned carts and handle support requests, or pass a conversation to a person with its context. MCP connects assistants such as Claude and ChatGPT to tickets, chats and transcripts under existing permissions. The platform lists integrations with services including Shopify, Salesforce, HubSpot, Slack, Messenger, WhatsApp, email and SMS, along with a range of commerce platforms. Each plan includes connectivity through a ready-made integration or a custom API connection without a separate integration fee. Text supports website chat and social channels, comment moderation, SLA management and workflow automation. It runs on the web and offers desktop apps for macOS and Windows, mobile apps for iOS and Android, and an API. The company says it began in Wrocław in 2002 as LiveChat, changed its name to Text in September 2023 and launched the Text Platform in May 2025. Plans start at $19/user/mo billed annually, with a 14-day trial.