AirDroid Remote Support vs dualmon
AirDroid Remote Support
airdroid.comdualmon
dualmon.comSide by side
| Figure | AirDroid Remote Support | dualmon |
|---|---|---|
| Price from | $1.58/mo | $1.58/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 18 |
| Spec score · Remote Support Software | 9.5 (#1) | 9.0 (#5) |
| Spec score · Remote support tools | 9.4 (#3) | 9.1 (#4) |
| Company | Sand Studio says it was established in Singapore in 2011 and began developing the original AirDroid app that year. | dualmon LLC describes itself as an independent, privately held company headquartered in Southern California. |
| File transfer | Files can be transferred through the in-session chat. | The product transfers files directly between computers without email or cloud storage. |
| Security controls | AirDroid states that its cloud infrastructure uses AWS, encryption, firewalls, DDoS mitigation and ISO 27001-compliant data centers. | Features include two factor authentication, IP whitelisting, screen blanking, and input locking. |
Plans
AirDroid Remote Support
- FreeFree
- Personal Premium monthly$2.49 a month
- Personal Premium annual$18.99 a year
- Basic$199 a year
- Standard$599 a year
- PremiumPriced on request
dualmon
- Remote Assist$99 a year
- Enterprise - 10 computers$99 a year
- Enterprise - 25 computers$149 a year
- Enterprise - 50 computers$199 a year
- Enterprise - 100 computers$249 a year
- Enterprise - 250 computers$399 a year
- Enterprise - 500 computers$649 a year
- Enterprise - 1,000 computers$999 a year
- Free AccountFree
- PRO — Individuals$19 a year
In their own words
AirDroid Remote Support
AirDroid Remote Support lets businesses troubleshoot and control attended or unattended devices remotely. Support sessions can include remote control, screen sharing, voice chat, text messaging, and file transfer. An AR Camera links to Android or iOS cameras so staff can place 3D markers on physical objects. The Admin Console records session details such as operation status and service duration; it is primarily used for device enrollment and configuration, while web-console remote control is planned for the future. Listed platforms include Windows, macOS, Android, iOS, and web. iOS supports remote access only, and Windows or macOS control must start from Windows or macOS. Sessions use AES-256-bit encryption and TLS 1.2, with two-factor authentication and conditional access available. The Free plan costs nothing and includes one channel, one licensed user, 10 hours per month, and three unattended Windows/macOS devices. A 14-day trial is available.
dualmon
dualmon provides remote access and remote support for computers, along with browser-based online meetings. It supports Windows, macOS, iOS, Android, and web access, with file transfer, session recording, and mobile apps. Remote users can connect at any time, and the system can reconnect after a remote reboot. Support providers can deploy dualmon remotely to connect to users and assist them. Meeting tools include screen annotation, shared control, calendar integration, meeting history, and presentation recording; the maker says meetings integrate with Outlook, Google Calendar, and others. Security controls include two-factor authentication, IP whitelisting, screen blanking, and input locking. The maker says data transfers use SSL encryption. A free account is offered for personal or business use, and there is also a 14-day trial. Paid choices include individual and small-office options, Remote Assist at $99/year with 20 user accounts and five unattended computers, and enterprise plans sized by remote computer count. Listed enterprise prices run from $99/year for 10 computers to $999/year for 1,000 computers, with intermediate capacities also listed. Enterprise plans include unlimited user accounts. The company describes itself as independent, privately held, and headquartered in Southern California.