Airship vs D-EDGE CRM
Airship
airship.co.uk
D-EDGE CRM
d-edge.comSide by side
| Figure | Airship | D-EDGE CRM |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 9 | 0 |
| Spec score · Hospitality CRM Software | 8.6 (#5) | 7.3 (#20) |
| Headquarters | Airship lists its Sheffield office at 16 South Street, Park Hill, Sheffield, S2 5QX. | Paris, France |
| Integrations | Airship lists more than 80 technology integrations for connecting data from hospitality operations. | The CRM uses API-based connectivity to synchronise guest data with major PMSs, Channel Managers, Booking Engines and other hotel solutions. |
Plans
Airship
- 100+ locations£30, paid once
- 51 - 100 locations£55, paid once
- 31 to 50 locations£75, paid once
- 16 to 30 locations£90, paid once
- 2 to 15 locations£120, paid once
- 1 location£150, paid once
- Airship AutomationsPrice not published
- Airship TeamsPrice not published
- EssentialsPriced on request
In their own words
D-EDGE CRM
D-EDGE CRM is a customer relationship platform for hotels, designed to centralise guest information, personalise communications and organise hotel workflows. Its Guest Profile combines and deduplicates records from a property management system and other services into continuously updated profiles for segmentation. Guest Messaging brings email, SMS, WhatsApp and Messenger into one inbox, with campaigns that can respond to guest behaviour, segments, stay dates or loyalty status. The Guest App offers service booking, instant messaging, interactive maps and digital key access on smartphones, tablets or computers. Hotels can configure loyalty tiers and rules, automate rewards and offer members-only rates. The Dmbook digital logbook supports team information, shift handovers and task tracking; reputation tools collect and analyse reviews from Google, TripAdvisor, Facebook and OTAs. API connections support synchronising data with hotel systems and external services. D-EDGE says the CRM is GDPR-compliant and includes consent management, initial training, ongoing customer service and Academy tutorials. It runs on Android, iOS and web, with API access. Pricing is paid, starting at €2,500.