Tech riderRev. 23 Sept 2026
D-EDGE CRM
- 1Runs onAndroid, API, iOS, Web
- 2CostsNot stated by the maker
- 3Reservation syncYes
- 4Guest messagingYes
- 5Loyalty programsYes
- 6Marketing automationYes
- 7Guest segmentationYes
6 lines stated Written from the maker's own pages: d-edge.com
Overview
D-EDGE CRM is ranked #6 of 27 in hospitality CRM software on Specifiction. It runs on Android, API, iOS, Web.
Compared on hospitality CRM software
- Reservation sync
- Yesd-edge.com
- Guest messaging
- Yesd-edge.com
- Loyalty programs
- Yesd-edge.com
- Marketing automation
- Yesd-edge.com
- Guest segmentation
- Yesd-edge.com
Facts
- Purpose
- D-EDGE CRM, formerly LoungeUp, is designed for hospitality businesses to centralise guest data, automate personalised communications and simplify hotel workflows.d-edge.com · 3 Oct 2026
- Guest profiles
- Guest Profile combines and deduplicates data from a PMS and other systems into continuously updated single customer profiles for segmentation and personalisation.d-edge.com · 3 Oct 2026
- Campaign automation
- The CRM can automate personalised campaigns based on guest behaviour, segments, stay dates or loyalty level, including pre-stay, welcome and post-stay messages.d-edge.com · 3 Oct 2026
- Guest app
- The Guest App offers service booking, instant messaging, interactive maps and digital key access, and is accessible from smartphones, tablets or computers.d-edge.com · 3 Oct 2026
- Loyalty
- The loyalty programme supports customisable tiers and rules, with automated rewards, exclusive perks and members-only rates.d-edge.com · 3 Oct 2026
- Integrations
- D-EDGE says its CRM integrates with major PMSs, Channel Managers, Booking Engines and other hotel solutions using API-based connectivity to synchronise guest data.d-edge.com · 3 Oct 2026
- Open APIs
- Guest Profile's open APIs allow data to be collected from or pushed to external services, including proprietary systems.d-edge.com · 3 Oct 2026
- Privacy
- D-EDGE says its CRM is GDPR-compliant and supports guest consent management while protecting the security and confidentiality of personal data.d-edge.com · 3 Oct 2026
- Support and training
- D-EDGE says initial training, ongoing customer service and Academy video tutorials are provided for its CRM.d-edge.com · 3 Oct 2026
- Intended customers
- The CRM is described as suitable for independent hotels as well as multi-property hotel groups and chains.d-edge.com · 3 Oct 2026
- Pricing
- The product page invites visitors to request a personalised demo and does not state a price.d-edge.com · 3 Oct 2026
- Communications
- Guest Messaging supports email, SMS, WhatsApp and Messenger, with automated messages at key stages of the guest journey.d-edge.com · 4 Oct 2026
- Operational tools
- The included Dmbook digital logbook centralises information, shift handovers and task tracking for hotel teams.d-edge.com · 4 Oct 2026
- Reputation management
- D-EDGE’s online reputation tools collect, manage and analyse reviews from Google, TripAdvisor, Facebook and OTAs.d-edge.com · 4 Oct 2026
- Company background
- D-EDGE says it was created through the merger of Availpro and Fastbooking.d-edge.com · 4 Oct 2026
Company
- Headquarters
- Paris, Franced-edge.com · 28 Sept 2026
Best D-EDGE CRM alternatives
See all 12 All accessCh 01 GraceSoft Hospitality CRM Free planFree trialAndroid from $89/mo7.7 All accessCh 02 Scidoo CRM AndroidAPI 7.6 All accessCh 03 HMS Flow Guest CRM & Loyalty Free trialAndroidAPI from €27.08/mo7.1 All accessCh 04 BookOne CRM Free trialAndroidAPI 7.0 All accessCh 05 HoteSoft Guest CRM Free trialAndroidAPI from $24.92/mo7.0 All accessCh 07 dailypoint 360° APIWeb 6.6
Where it ranks on Specifiction
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Sources
- d-edge.com/product_family/customer-relationship-ma· checked 3 Oct 2026
- d-edge.com/product/guest-profile/· checked 3 Oct 2026
- d-edge.com/product/guest-app/· checked 3 Oct 2026
- d-edge.com/product/loyalty-programme/· checked 3 Oct 2026
- d-edge.com/about-us/· checked 4 Oct 2026
- d-edge.com/product_family/website-creation/· checked 28 Sept 2026