Bookboost vs D-EDGE CRM
Bookboost
bookboost.io
D-EDGE CRM
d-edge.comSide by side
| Figure | Bookboost | D-EDGE CRM |
|---|---|---|
| Price from | $1.60/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 11 | 0 |
| Spec score · Hospitality CRM Software | 9.1 (#1) | 7.3 (#20) |
| Guest app | The guest-facing web app supports online check-in, guest information, feedback, and other self-service functions without requiring guests to download an app. | The branded mobile and web guest app offers service ordering, messaging, mobile key, express checkout and an interactive map. |
| Integrations | The integrations directory lists more than 70 PMS systems and highlights Mews, Apaleo, Oracle, and SiteMinder. | The CRM uses API-based connectivity to synchronise guest data with major PMSs, Channel Managers, Booking Engines and other hotel solutions. |
| Privacy | The CDP includes tools for consent management, access requests, and data erasure to support GDPR compliance. | D-EDGE states that the CRM is GDPR-compliant and supports guest consent management and protection of personal data. |
Plans
Bookboost
- AI Agent (Bee)Free
- Guest App$1.60 a month
- Broadcasts$2.10 a month
- Insights Platform$2.30 a month
- Customer Data Platform$2.60 a month
- Inbox$3.30 a month
- Journey$3.30 a month
- AI Agent$3.50 a month
- Viewer Seat$60 a month
- Creator Seat$230 a month
In their own words
Bookboost
Bookboost is a hospitality platform combining guest data, messaging, marketing automation, and guest journeys. Its Customer Data Platform combines information from property-management systems, booking engines, and guest channels into cleaned, deduplicated profiles across properties. A visual journey builder supports pre-arrival, in-stay, and post-stay flows triggered by reservations and personalized messages. Teams can send targeted email, SMS, and WhatsApp campaigns, use A/B testing, and build emails with a low-code editor. The unified Inbox brings WhatsApp, email, SMS, webchat, Booking.com, and Expedia messages into one view with routing and reservation context. A guest-facing web app supports online check-in, guest information, feedback, and self-service without requiring an app download. The integrations directory lists more than 70 PMS systems, including Mews, Apaleo, Oracle, and SiteMinder. Insights dashboards cover campaign ROI, guest satisfaction, segment performance, and guest lifetime value. Listed room-based plans range from $1.60 a month for Guest App to $3.50 a month for AI Agent, while the pricing page lists a minimum monthly fee of US$465.
D-EDGE CRM
D-EDGE CRM is a customer relationship platform for hotels, designed to centralise guest information, personalise communications and organise hotel workflows. Its Guest Profile combines and deduplicates records from a property management system and other services into continuously updated profiles for segmentation. Guest Messaging brings email, SMS, WhatsApp and Messenger into one inbox, with campaigns that can respond to guest behaviour, segments, stay dates or loyalty status. The Guest App offers service booking, instant messaging, interactive maps and digital key access on smartphones, tablets or computers. Hotels can configure loyalty tiers and rules, automate rewards and offer members-only rates. The Dmbook digital logbook supports team information, shift handovers and task tracking; reputation tools collect and analyse reviews from Google, TripAdvisor, Facebook and OTAs. API connections support synchronising data with hotel systems and external services. D-EDGE says the CRM is GDPR-compliant and includes consent management, initial training, ongoing customer service and Academy tutorials. It runs on Android, iOS and web, with API access. Pricing is paid, starting at €2,500.