Airship vs Experience CRM
Airship
airship.co.uk
Experience CRM
experiencecrm.ioSide by side
| Figure | Airship | Experience CRM |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 9 | 5 |
| Spec score · Hospitality CRM Software | 8.6 (#5) | 8.1 (#8) |
| Founded | 2003 | 2013 |
| Headquarters | Airship lists its Sheffield office at 16 South Street, Park Hill, Sheffield, S2 5QX. | Paris, France |
| Integrations | Airship lists more than 80 technology integrations for connecting data from hospitality operations. | Experience CRM says it is connected to 100 PMS systems and lists partners including Cloudbeds, Mews, Opera Cloud PMS, Apaleo, Medialog and SiteMinder. |
| Support | Airship says customers can contact its support team by video call, telephone or email without a stated usage limit. | Technical support is included by email, telephone and in-product chat, with a library of customer video tutorials. |
| System requirements | The pages reviewed do not specify supported operating systems, browsers or minimum device requirements. | The guest app requires only a QR code or link and a browser-capable device; no desktop system requirements are published. |
| What it does | Airship is a CRM and marketing platform aimed at hospitality businesses, combining guest data, marketing activity and revenue performance. | Experience CRM is a hospitality CRM for hotels, restaurants and spas that manages guest data, communications, marketing, reputation and loyalty. |
Plans
Airship
- 100+ locations£30, paid once
- 51 - 100 locations£55, paid once
- 31 to 50 locations£75, paid once
- 16 to 30 locations£90, paid once
- 2 to 15 locations£120, paid once
- 1 location£150, paid once
- Airship AutomationsPrice not published
- Airship TeamsPrice not published
- EssentialsPriced on request
Experience CRM
- À la carte modulesPriced on request
- E-ReputationPriced on request
- Guest AppPriced on request
- Guest JourneyPriced on request
- MarketingPriced on request
In their own words
Experience CRM
Experience CRM has no write-up on Specifiction yet; its figures are above.